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Senior Client Solutions Manager, Sports & Entertainment

🕒 June 3

🇺🇸 United States – Remote

💵 $100k - $110k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

Where this job comes from

Posted on Kyra's careers page, not through a job board

First seen by Remote Rocketship June 3

Logo of Kyra

Kyra

51 - 200 employees

Founded 2017

🤝 B2B

🛍️ eCommerce

📣 Marketing

💰 $15M Series A on 2022-10

B2B • eCommerce • Marketing

Kyra is an AI-powered influencer marketing agency that delivers end-to-end campaigns, combining creator expertise with advanced data analytics to ensure precision and impactful results for brands. By replacing traditional guesswork, Kyra's proprietary technology enables brands to scale influencer programs effectively and adapt to cultural trends, all while providing actionable insights through data-driven reporting. Their approach focuses on agility, seamless collaboration, and navigating complex marketing challenges to guarantee success for their partners.

📋 Description

• Own a portfolio of Kyra’s largest enterprise accounts and drive retention, expansion, and Net Revenue Retention • Serve as trusted strategic partner to senior brand-side stakeholders • Coordinate Sales, Strategy, Campaigns, Paid, and Product teams • Identify and resolve performance, scope, relationship, and margin issues early • Lead a pod of CSMs and/or Junior CSMs and elevate their performance and client work • Own client relationships across launches, seasonal campaigns, and always-on programs • Translate data into actionable plans and present performance against engagement, EMV, sales lift, and affiliate impact KPIs • Use AI to compress reporting, model renewals, prepare upsells, and synthesize client data • Manage timelines, scopes, budgets, and execution across seeding, paid, and integrated campaigns • Keep work on-brand, on-time, and within margin • Manage renewal timelines, identify upsell opportunities, and drive account growth • Forecast performance, optimize campaigns, and apply learnings to future programs • Maintain clean tracking, monitor team capacity, improve inefficient processes, and capture client feedback

🎯 Requirements

• 6+ years in influencer or creator marketing, with real time on large or enterprise accounts • Hands-on campaign fluency, with genuine command of Meta and TikTok • Quantifiable track record of account growth and retention • Experience measured against revenue, retention, or Net Revenue Retention (NRR) • Direct people-leadership experience, including running 1:1s, managing workload, and improving team member performance • AI-native, using AI tools in daily work for faster execution, sharper insight, and smarter workflows • Commercially sharp and operationally reliable • Experience working within the sports goods and merchandise influencer/creator economy space (application question) • Right to work status and location information required in application

🏖️ Benefits

• Remote-first, so you can work from wherever you do your best work • 25 days PTO + bank holidays • 4 company-wide days off (Kyra Days) • 3 wellness days • Paid sick leave each year • Annual Learning & Development budget • Annual bonus scheme • Healthcare coverage for US-based team members

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