CRM Operations Manager

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Logo of L-com Global Connectivity

L-com Global Connectivity

201 - 500 employees

Founded 1982

🔧 Hardware

📡 Telecommunications

🛍️ eCommerce

💰 Private Equity Round on 2006-03

Hardware • Telecommunications • eCommerce

L-com Global Connectivity is a leading provider of wired, wireless, and industrial connectivity products. They specialize in custom cable assemblies and offer a wide range of connectivity solutions including adapters, antennas, and enclosures. With a commitment to fast delivery and high-quality products, L-com serves various industries including telecommunications, industrial automation, and healthcare.

📋 Description

• Own the day-to-day management and optimization of Microsoft Dynamics Sales Hub • Partner with stakeholders to define and prioritize CRM enhancements and roadmap • Develop, document, and maintain CRM standard operating procedures • Lead CRM onboarding for new Sales hires • Establish and enforce data standards (required fields, naming conventions, etc.)

🎯 Requirements

• 5–8 years of experience in CRM management, operations, or related roles • CRM platform expertise (MS Dynamics preferred) • Strong understanding of sales + marketing processes • Training, documentation, and communication skills • Proven ability to manage data quality and governance initiatives

🏖️ Benefits

• Health insurance • Flexible working hours • Remote work options

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