Genetic Counselor Assistant

🔥 0 minutes ago

🍂 Massachusetts – Remote

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💵 $25 - $34 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛋️ Counselor

👻 Ghost score 0%

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Logo of Labcorp

Labcorp

10,000+ employees

🏥 Healthcare

💊 Pharmaceuticals

🧬 Biotechnology

💰 $2G Post-IPO Debt - LabCorp on 2024-09

Healthcare • Pharmaceuticals • Biotechnology

Labcorp is a global leader in laboratory services, diagnostics, and drug development. The company provides testing, data and scientific insights to doctors, hospitals, pharmaceutical companies, researchers and patients, reaching more than 160 million patients annually. Labcorp operates a large global laboratory footprint with roughly 71,000 employees across 100+ countries and invests in advanced technologies (including AI and digital solutions) to accelerate drug development, support precision medicines (such as cell and gene therapies and oncology diagnostics), and inform clinical decision-making.

📋 Description

• Work with the lab Genetic Counselor team to support clients ordering testing performed at Labcorp’s Westborough, MA and San Francisco, CA laboratories • Review defined molecular test requisitions and incoming samples for clarity of physician orders • Support the molecular lab by monitoring worklists and adding and canceling tests • Generate paperwork for sendout tests and monitor tracking lists • Respond to telephone and email inquiries from Labcorp clients, healthcare providers, laboratories, and branches to coordinate genetic testing • Contact clients to obtain pertinent demographic and clinical information and ensure appropriate testing is ordered • Research, troubleshoot, and resolve testing problems by contacting clients or other Labcorp facilities • Learn multiple laboratory-based computer applications

🎯 Requirements

• Bachelors degree in a Biological Science • Familiarity with genetics concepts • Knowledge of Microsoft Office suite • Strong multi-tasking ability with excellent attention to detail • Strong verbal and written communication skills and excellent ability to listen and respond effectively • Strong flexibility and the ability to manage and adapt to changing priorities quickly • Strong project management skills • Ability to establish and maintain positive working relationships with others and work cooperatively and effectively to set goals, resolve problems, and make recommendations • Preferred: 1 or more years’ experience working as a Genetic Counselor Assistant • Preferred: 1 or more years’ customer service experience • Preferred: 1 or more years’ experience working in a clinical genetics testing laboratory with next generation sequencing • Preferred: 1 or more years’ experience with Labcorp’s Laboratory Information Systems (LIS) • Work Monday–Friday, 9:30–6:00 Eastern Time, with rotating Saturdays (approximately 1 Saturday per month)

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability (STD) • Long-term disability (LTD) • 401(k) • Paid Time Off (PTO) or Flexible Time Off (FTO) • Tuition Reimbursement • Employee Stock Purchase Plan

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