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Credit & Collections Specialist I

🔥 2 hours ago

🌲 North Carolina – Remote

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đź’µ $17 - $18 / hour

⏰ Full Time

🟢 Junior

📞 Collections

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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đź‘» Ghost score 0%

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Logo of Labcorp

Labcorp

10,000+ employees

Founded 1969

đź’Ľ Consulting

📦 Logistics

🏥 Healthcare

đź’° Post-IPO Debt on 2019-06

Consulting • Logistics • Healthcare

Labcorp is a leading global life sciences company that provides comprehensive clinical laboratory and end-to-end drug development services. The company offers a wide range of diagnostic tests and services for patients, providers, and biopharmaceutical companies. Labcorp specializes in areas such as oncology, women's health, neurology, and genetics, offering both routine and specialized laboratory testing. It supports healthcare systems and organizations with clinical lab testing, health assessments, and employee wellness programs. Labcorp also plays a significant role in the biopharma sector, providing nonclinical research, central laboratory services, and consulting for drug development and commercialization. With their commitment to science and innovation, Labcorp aims to improve health and change lives worldwide.

đź“‹ Description

• Follow SOPs to reduce aging accounts receivable balances over 60 days • Contact customers by phone, email, and/or letters • Handle sensitive information confidentially • Prepare account-resolution updates for various levels of leadership • Document all activities and attempts to reduce balances • Prepare placement packages for outside attorneys for possible litigation • Communicate by telephone with operations management, physicians, attorneys, and internal customers • Use tools to obtain improved billing information • Research and evaluate complex projects and assignments to identify and measure financial implications • Analyze and identify areas for process improvement and education

🎯 Requirements

• High School Diploma or GED or equivalent • 1 year of work experience in a call center, customer service, collections, or healthcare billing-related work experience • Prior work experience with meeting deadlines and weekly goals • Proficiency in Microsoft Office products, including but not limited to Excel • Ability to compile and organize data • Critical thinking skills and a basic understanding of medical and computer skills • Ability to work independently and manage time effectively • Dedicated, quiet workspace free from distractions • Internet download speed of at least 50 Mbps (no satellite internet) • Equipment must be connected via Ethernet (Wi-Fi, mobile routers, or hotspots are not supported)

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability (STD) • Long-term disability (LTD) • 401(k) • Paid Time Off (PTO) or Flexible Time Off (FTO) • Tuition Reimbursement • Employee Stock Purchase Plan

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