Collections Account Specialist

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pitney Bowes

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1920

📦 Logistics

💼 Consulting

📣 Marketing

Logistics • Consulting • Marketing

Pitney Bowes is a technology-driven company that provides SaaS shipping solutions, mailing innovation, and financial services to clients worldwide, including more than 90 percent of the Fortune 500. It caters to a range of clients from small businesses to large enterprises and government entities, helping them reduce the complexity of sending mail and parcels. Pitney Bowes combines cutting-edge technical solutions with client services, engineering, finance, and warehouse operations to offer comprehensive support and innovation in digital commerce.

📋 Description

• Support high-value SendTech clients by ensuring billing and collections activities are accurate and timely • Maintain client satisfaction by addressing client needs through internal and external process partners • Resolve assigned transactions and client concerns related to delinquent balances • Collect past-due accounts across multiple lines of business • Correct billing errors while maintaining client account integrity in applicable systems • Perform account cleansing, including payment application and reconciliation, purchase order and cost center updates, billing consolidations, invoice corrections, inventory updates, and price quote generation • Collaborate with invoicing, account maintenance, collections, and sales support agents • Respond to client inquiries and requests • Maintain working relationships across Pitney Bowes business units • Organize and manage daily tasks to meet required time parameters • Complete other duties as assigned

🎯 Requirements

• 2+ years client service experience • Prior experience in collections, account management, and/or billing reconciliation (preferred) • Strong time management practices • Excellent professional written and oral communication • Ability to work independently and prioritize scheduled daily activities while functioning in a team environment • Strong organizational skills • Advanced Microsoft Office Suite experience (preferred) • Strong interpersonal skills/ability to work with others • Attention to detail • Excellent problem-solving and analytical skills • Credit review included in background screening • Ability to work a scheduled 8.5-hour Monday-Friday day shift between 7:00am and 9:00pm CST • Remote work setting with appropriate accommodation for a client-facing environment

🏖️ Benefits

• Opportunity to grow and develop your career • Inclusive environment encouraging diverse perspectives and ideas • Challenging and unique opportunities to contribute to a transforming organization • Comprehensive benefits globally (PB Benefits and Wellbeing Programs)