Associate Collections Analyst

Job not on LinkedIn

🔥 16 minutes ago

🇺🇸 United States – Remote

💵 $23 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Sound Physicians

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2001

🏥 Healthcare

🤝 B2B

Healthcare • B2B

Sound Physicians is a physician-led healthcare services company that partners with hospitals and health systems to deliver specialty clinical programs including emergency medicine, hospital medicine, critical care (including tele-ICU), anesthesia, and accountable care for long-term and assisted living settings. The company combines clinical leadership, operational optimization, and revenue-cycle support to improve patient outcomes, stabilize hospital operations, and maximize financial performance through tailored, on-site and virtual care models.

📋 Description

• Monitor assigned customer accounts and initiate collection follow-up in accordance with invoice life cycle guidelines • Evaluate account status, including customer payment history, account solvency, and willingness or ability to pay • Research and resolve cash discrepancies, unapplied cash, overpayments, credit balances, and customer account issues • Enter, review, and apply daily cash receipts and support accurate posting of customer payments • Generate and analyze accounts receivable aging reports, collection reports, and other reporting for regional and leadership stakeholders • Maintain customer account information and support customer master data updates • Partner with Regional Accounting Managers, Operations, Finance, and other business partners to resolve past-due balances and customer concerns • Escalate problem collection accounts and potential risks to Accounting and Operations leadership • Facilitate customer payment by providing statements, invoices, remittance details, W-9s, and other supporting documentation • Document collection activity and account updates in applicable collections and accounting systems • Participate in process improvement projects, system enhancements, reporting improvements, and cross-training initiatives • Ensure compliance with company policies, procedures, and applicable accounting controls • Perform other duties and projects as assigned

🎯 Requirements

• College-level coursework or equivalent work experience required • Coursework or degree in Accounting, Finance, Business Administration, Healthcare Administration, or a related field preferred • 2-4 years of experience in accounts receivable, collections, cash application, customer service, accounting operations, or a related business environment preferred • Healthcare experience is a plus • Strong understanding of accounts receivable, collections, cash application, and basic accounting concepts, including debits, credits, and double-entry accounting • Ability to review AR aging and prioritize collection activity based on risk, aging, and customer behavior • Working knowledge of Microsoft Office applications • Intermediate to advanced Excel skills preferred, including pivot tables, data summaries, and basic formulas • Experience with accounting systems, ERP platforms, and collections tools; Intacct and Tesorio experience preferred • Strong customer relationship skills and ability to manage a variety of customer interactions professionally • Demonstrated ability to participate in process improvement initiatives and support scalable, repeatable processes • Ability to maintain confidentiality and exercise sound judgment when working with customer and financial information • Ability to prioritize work, meet deadlines, and manage competing requests in a fast-paced environment • Clear, consistent, and professional written and verbal communication with customers and internal stakeholders • Ability to interpret account activity, identify trends, research variances, and recommend next steps • Ability to work effectively across Accounting, Operations, Finance, and regional teams to resolve issues • Commitment to accuracy in cash application, account documentation, reporting, and follow-up • Collaborative, customer-focused, resourceful, trustworthy, and strong work ethic

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Health care and dependent care flexible spending account • 401(k) retirement savings plan with a company match • Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year • Ten company-paid holidays per year • Remote-first culture that values flexibility and collaboration • Opportunities to grow your career while making a real impact