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Collections Specialist

Job not on LinkedIn

πŸ”₯ 0 minutes ago

πŸ‡ΊπŸ‡Έ United States – Remote

πŸ’΅ $70k - $80k / year

⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ“ž Collections

πŸ‘» Ghost score 0%

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Logo of Pedcor Homes Corporation

Pedcor Homes Corporation

51 - 200 employees

Founded 1997

🏠 Real Estate

πŸ—οΈ Construction

Real Estate β€’ Construction

Pedcor Homes Corporation is a property development, construction and management company focused on multifamily and commercial real estate. Established in 1997 as a wholly owned subsidiary of International City Bank and part of the Pedcor Group, Pedcor Homes develops, constructs and manages affordable and market-rate apartments and commercial buildings across multiple U. S. states, and provides facilities and property management services for retail, office, restaurant and warehouse space. Its portfolio includes roughly 20 apartment properties (~4,000 units) and significant commercial square footage managed through partnerships.

πŸ“‹ Description

β€’ Manage assigned delinquency and collection activities across assigned multifamily properties β€’ Monitor delinquent accounts and maintain accurate, current reports β€’ Track progress against approved collection and delinquency targets β€’ Contact residents about past-due balances, document communications and commitments, and follow up on unresolved accounts β€’ Review accounts for incorrect charges, payments, credits, and other discrepancies; coordinate corrections β€’ Communicate regularly with onsite and regional teams β€’ Coordinate notices or actions requiring local delivery or management approval β€’ Prepare documentation and coordinate with legal or eviction service providers for referred accounts β€’ Identify rent assistance resources and coordinate with residents and property teams β€’ Support resolution of post-move-out balances and coordinate with collections agencies β€’ Identify recurring issues and process gaps; report recommendations to the Central Services Program Manager β€’ Apply company policies and approved procedures consistently and escalate compliance concerns β€’ Contribute process improvements during and after the pilot to reduce site-staff administrative burden and create a scalable collections model

🎯 Requirements

β€’ Experience with multifamily resident accounts, rent collection, delinquency management, or a related function preferred β€’ Strong organization, attention to detail, communication, and follow-through β€’ Ability to work across multiple properties and maintain accurate records β€’ Comfort using property management systems and reports to identify issues and monitor results β€’ Process analysis and redesign β€’ Data-driven decision making β€’ Written and verbal communication β€’ Compliance with applicable federal, state, and local laws, including Fair Housing requirements

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