Collections Specialist

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tobii Dynavox

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2001

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

Tobii Dynavox is a company dedicated to developing and providing assistive technology solutions for people with communication disabilities. They offer a range of products including augmentative and alternative communication (AAC) devices, eye-tracking technology, and communication apps. Tobii Dynavox aims to enhance the lives of individuals with conditions such as ALS, autism, and cerebral palsy by enabling effective communication through speech-generating devices and cutting-edge technology. The company also provides training, support, and a variety of accessories to support their extensive product line, focusing on personalizing solutions to meet individual needs. Tobii Dynavox products are used globally by individuals, professionals, and organizations.

📋 Description

• Manage assigned accounts and ensure timely and accurate billing, collections, and payment activity • Verify that claims are on file after accounts are billed • Follow up with payers regarding unpaid claims • Investigate claim denials • Coordinate with billers to address billing issues • Coordinate with funding consultants regarding documentation questions • Prepare correspondence, including appeals, to secure account payments and request different denial codes • Review posted payments for accuracy and investigate discrepancies • Document verbal and written communications related to collection actions and expected outcomes for overdue accounts • Follow up every 30 days with insurance companies, clients, SPLs, and vendors to ensure payment • Alert the Manager of Collections to potential payment issues • Recommend adjustments and write-offs to the Manager of Collections and obtain approval before reconciling accounts • Investigate account-related refund requests and complete refund paperwork • Meet productivity and cash targets established by management • Stay current on state, federal, and third-party funding regulations and ensure compliant billing and payment practices • Perform other assigned tasks

🎯 Requirements

• High School Diploma • 2 or more years of computer, accounting, collections, and high-volume medical billing and/or insurance claims processing experience • Knowledge of payment posting process in regard to contractual adjustments and refunds preferred • Knowledge of medical insurance claims procedures and documentation preferred • Strong customer service and interpersonal skills • Oral and written communication skills • Teaming skills • Proficient in M.S. Office Word, Excel, and Outlook • Able to research claim information via the internet • Basic data and word processing skills • Ability to apply independent judgment and manage confidential information • Ability to gather data and summarize information • Time management and good organizational skills • Excellent problem solving skills • Record management • Ability to work at a desk for prolonged periods of time • Ability to work with interruptions in a fast-paced environment • Candidate must live in the Central or Eastern Time zones • Availability to travel four times a year to the Pittsburgh office is required

🏖️ Benefits

• Flexibility to do what truly matters outside of work • Career growth opportunities within a dynamic, global company • Collaborative work culture • Diversity, equality, and inclusion-focused workplace