
5001 - 10000 employees
Founded 1882
🏥 Healthcare
🤝 B2B
👥 B2C
Healthcare • B2B • B2C
Accendra Health is a healthcare company (formerly Owens & Minor, Inc. ) focused on home-based care delivery and medical supplies. Backed by its Apria and Byram Healthcare brands, Accendra provides a broad portfolio of essentials for diabetes, sleep health, wound care, respiratory care, urology, and ostomy, and connects patients, providers, and insurers to improve outcomes. The company operates a nationwide network of over 250 service locations and employs more than 6,000 teammates, emphasizing patient support, care coordination, and distribution of durable medical equipment and related services.
🔥 4 minutes ago
🔔 Pennsylvania – Remote
💵 $15 - $17 / hour
⏰ Full Time
🟢 Junior
📞 Collections
🚫👨🎓 No degree required
👻 Ghost score 0%
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5001 - 10000 employees
Founded 1882
🏥 Healthcare
🤝 B2B
👥 B2C
Healthcare • B2B • B2C
Accendra Health is a healthcare company (formerly Owens & Minor, Inc. ) focused on home-based care delivery and medical supplies. Backed by its Apria and Byram Healthcare brands, Accendra provides a broad portfolio of essentials for diabetes, sleep health, wound care, respiratory care, urology, and ostomy, and connects patients, providers, and insurers to improve outcomes. The company operates a nationwide network of over 250 service locations and employs more than 6,000 teammates, emphasizing patient support, care coordination, and distribution of durable medical equipment and related services.
• Research overdue account balances that are fully or partially unpaid • Follow up by mail and/or phone with insurance carriers or customers on delinquent payments • Review unpaid and underpaid claims and resubmit or appeal as necessary • Verify payment information adjustments to the supervisor • Coordinate collection activities for delinquent accounts by preparing information for external collection agencies or attorneys • Comply with the Fair Debt Collector Practices Act (FDCPA) • Respond to customer inquiries regarding account status • Research customer accounts and document appropriately • Resolve discrepancies and prepare adjustments and refunds as necessary • Enter collection activity information accurately into the billing system • Escalate recurring issues to the department supervisor • Initiate payments and resubmit bills as necessary • Pursue patient payment obligations when insurance defaults as permitted by law or contractual relationships • Maintain punctual, reliable, and consistent attendance • Perform other duties as required
• High school diploma is required • One year of related experience is required • Basic skills in Word and Excel • English (reading, writing, verbal) • Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data • Physically able to perform the essential functions of the position, with reasonable accommodations available • Must physically reside and work within the United States • Occasional travel as required
• Medical, dental, and vision care coverage • Paid time off plan • 401(k) Plan • Flexible Spending Accounts • Basic life insurance • Short-and long-term disability coverage • Accident insurance • Teammate Assistance Program • Paid parental leave • Domestic partner benefits • Mental, physical, and financial well-being programs
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