Recurring Revenue Collections Specialist

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

SMB Team

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚖️ Legal

📣 Marketing

💼 Consulting

Legal • Marketing • Consulting

SMB Team is a company specializing in growth acceleration for law firms. They offer a comprehensive suite of services including law firm coaching, fractional CFO services, marketing courses, and virtual assistant solutions tailored to the needs of legal professionals. SMB Team focuses on helping law firms increase their revenue, improve client acquisition through innovative marketing strategies such as SEO, PPC, and social media, and develop self-managing teams through their structured coaching programs. Their flagship service, Elite 360, addresses core law firm challenges including lead generation, hiring, and profit growth. The company aims to transform law firms into highly profitable and self-sustaining businesses, allowing lawyers to focus on their practice while their firms thrive autonomously. SMB Team is dedicated to empowering law firm owners to achieve significant growth in revenue and freedom.

📋 Description

• Prepare, review, and process recurring and one-time customer invoices. • Maintain customer billing information, payment terms, subscription details, and billing schedules in QuickBooks Online and HubSpot. • Review contracts, pricing, and customer changes to ensure billing accuracy. • Process upgrades, downgrades, add-ons, cancellations, discounts, credits, and prorated charges. • Track MRR changes and reconcile subscription activity to billing records. • Investigate and resolve billing discrepancies, missing invoices, duplicate charges, and incorrect pricing. • Monitor accounts receivable aging and conduct collection activity. • Contact customers regarding outstanding balances, invoice questions, and payments. • Record collection attempts, disputes, payment commitments, and follow-up dates. • Investigate failed payments, short payments, unapplied cash, and account discrepancies. • Apply payments and credits to the correct invoices and accounts. • Manage billing and collections tickets and provide clear explanations of charges and balances. • Allocate invoice line items to revenue accounts and reporting categories. • Support accounts receivable reconciliations, general ledger activities, journal-entry documentation, and month-end close. • Prepare reports on billing volume, AR aging, collections, disputes, and ticket activity. • Reconcile customer and subscription information between HubSpot and QuickBooks Online. • Support MRR reporting and distinguish MRR from invoiced amounts, cash collections, and recognized revenue. • Use spreadsheets to compare datasets and reconcile balances. • Document procedures and recommend workflow, control, and automation improvements.

🎯 Requirements

• At least two years of experience in billing, collections, accounts receivable, or a closely related accounting role. • Experience supporting a subscription, recurring revenue, or similarly high-volume billing environment. • Hands-on proficiency with QuickBooks Online. • Experience using HubSpot to maintain customer records and track customer activity or workflows. • Strong Excel or Google Sheets skills, including pivot tables, lookup functions, filtering, and reconciliation of large datasets. • Working knowledge of accounts receivable, payment application, account reconciliations, and basic general ledger accounting. • Experience managing customer requests through a ticketing system or structured service queue. • Ability to process frequent account changes accurately while managing competing deadlines. • Strong written and verbal communication skills, including the ability to handle sensitive collection conversations professionally. • Demonstrated ability to investigate discrepancies, document findings, and follow issues through resolution. • Experience in a SaaS or other MRR-based business preferred. • Familiarity with subscription billing platforms, payment processors, and integrations between CRM and accounting systems preferred. • Experience with prorated billing, mid-cycle upgrades, credits, and complex customer billing arrangements preferred. • Exposure to deferred revenue, revenue allocation, and month-end close support preferred. • Associate’s or bachelor’s degree in accounting, finance, business, or a related field, or equivalent practical experience preferred.

🏖️ Benefits

• Equal Opportunity Employer • Opportunities extended on an equal basis regardless of race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or other legally protected categories