HR People Services Specialist II

🕒 June 13

🏄 California – Remote

🏄 California – Remote

💵 $24 - $27 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👥 People Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Labcorp

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1969

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Post-IPO Debt on 2019-06

Consulting • Logistics • Healthcare

Labcorp is a leading global life sciences company that provides comprehensive clinical laboratory and end-to-end drug development services. The company offers a wide range of diagnostic tests and services for patients, providers, and biopharmaceutical companies. Labcorp specializes in areas such as oncology, women's health, neurology, and genetics, offering both routine and specialized laboratory testing. It supports healthcare systems and organizations with clinical lab testing, health assessments, and employee wellness programs. Labcorp also plays a significant role in the biopharma sector, providing nonclinical research, central laboratory services, and consulting for drug development and commercialization. With their commitment to science and innovation, Labcorp aims to improve health and change lives worldwide.

📋 Description

• Resolve complex HR inquiries from employees through case management, telephony, chat and appointment bookings • Ensure timely and high-quality service delivery, meeting performance and quality Service Level Agreements (SLAs) • Drive completion of complex, time-sensitive activities to meet deadlines • Provide policy guidance and advanced assistance on HR process navigation for employees • Act as a subject matter expert and partner with COEs and stakeholders on knowledge transfer and process optimization projects • Mentor and guide team members; create and maintain training content; facilitate training sessions; support onboarding for new People Services team members • Drive compliance with global policy and labor laws, documentation standards, process and data audits • Identify and solve trends or inefficiencies and contribute to service enhancement projects • Support global HR projects and other HR support as needed • Collaborate with an international team, support inquiries, manage HR documentation, and contribute to engaging projects

🎯 Requirements

• 2 or more years of experience in Human Resources or related field with at least a 2-year degree in Human Resources or a field applicable to the role, OR 3 or more years of experience within Human Resources or related field with a High School Diploma or equivalent • 1 or more years' experience using HR Systems and tools including Workday and ServiceNow • 1 or more years of hands-on experience in a telephony or case management role, demonstrating familiarity with high-volume customer interactions or case handling • Strong command of English language, both written and verbal • Advanced issue resolution, problem-solving, and decision-making skills • Basic knowledge and understanding of AI tools • Strong attention to detail, ability to manage multiple priorities, and commitment to maintaining confidentiality • Strong analytical skills • Excellent communication skills

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability (STD) • Long-term disability (LTD) • 401(k) • Paid Time Off (PTO) or Flexible Time Off (FTO) • Tuition Reimbursement • Employee Stock Purchase Plan