Hmong Interpreter

🕒 May 15

🇺🇸 United States – Remote

💵 $24 - $26 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

🌎 Translator / Interpreter

👻 Ghost score 29%

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LanguageLine Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1987

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.

📋 Description

• Handle on-demand video and audio interpreting sessions between Hmong and English speakers • Interpret conversations across healthcare, government, insurance, financial, utilities, travel and hospitality, business, law enforcement, court, and 911 industries • Process information quickly and accurately while recognizing sensitive cultural differences • Use appropriate terminology and understand common industry procedures and practices • Deliver interpretation services via video and type data on a dedicated device • Render correct concepts and meanings according to established interpretation protocol, without omissions or additions • Speak clearly in both languages with proper pronunciation and polite expressions • Maintain a professional demeanor during interpreting sessions • Remain calm during difficult or emergency calls, including 911 calls • Maintain punctuality and availability during scheduled work hours • Follow client instructions and protocol • Understand terminology and protocol for medical, insurance, finance, and law industries • Participate in online, video, and audio training sessions • Work from a quiet and secure home office

🎯 Requirements

• Fluency in Hmong and English and skilled in the associated cultural dynamics • Ability to provide cultural competency and assess regional and accent differences • Excellent listening, retention and note-taking skills • Ability to concentrate, remain neutral and objective, and handle sensitive subjects • Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred • Must be able to adapt to LanguageLine Solutions technology enhancements • Must be at least 18 years of age • Legally authorized to work in the United States • Must have work authorization that does not now or in the future require visa sponsorship • High school diploma or equivalent • Ability to read and write the requested languages highly preferred • Dedicated personal device for business purposes • Desktop/laptop with Windows, MacOS, or ChromeOS, or acceptable tablet/smartphone • Kaspersky products and Huawei hardware are restricted • High-speed internet with at least 5 Mbps download, 3 Mbps upload, ping no more than 300 ms, and jitter no more than 30 ms • Access to a quiet space free from background noise or distraction • Ability to operate keyboard and mouse and remain stationary before a computer and webcam most of the workday • Must use a headset for prolonged periods • Ability to operate company-provided software and systems • Sufficient manual dexterity to type or write • Able to lift up to 26 lbs • Post-offer pre-employment background check and/or drug screen may be required based on location

🏖️ Benefits

• Paid professional interpreter training and continuous development • Incentives for meeting attendance targets • Paid Sick Leave in accordance with applicable law • Medical, Dental, Vision • Employee Assistance Program (EAP) • Accident, Critical Illness & Life, AD&D, Insurance Package • Inpatient Hospital • Short Term Disability • 401K Retirement • Employee Referral Program • Advancement opportunities within the organization • Interpreter support • Inclusive and diverse work environment

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