
10,000+ employees
Founded 1987
đź’Ľ Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.
đź•’ August 7
🇺🇸 United States – Remote
đź’µ $15 - $17 / hour
⏰ Full Time
đźź Senior
đź”´ Lead
🌎 Translator / Interpreter
đź‘» Ghost score 21%
🗣️🇮🇹 Italian Required
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10,000+ employees
Founded 1987
đź’Ľ Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.
• Handle on-demand video and audio interpreting sessions between Italian and English speakers • Render the meaning of conversations accurately according to established interpretation protocol • Serve clients across healthcare, government, insurance, finance, utilities, travel and hospitality, general business, law enforcement, court, and 911 industries • Respond promptly and conduct interpretation in a friendly and professional manner • Participate in online, video and audio training sessions • Deliver interpretation via video and type data on a dedicated device • Speak clearly in both languages using proper pronunciation and polite expressions • Maintain a professional demeanor during interpreting sessions • Remain calm during sensitive or emergency calls, including 911 calls • Maintain punctuality and availability during scheduled work hours • Follow client instructions and protocol while avoiding unauthorized interaction with limited-English speakers • Understand industry-specific protocols and terminology • Demonstrate cultural sensitivity in a diverse environment • Work from a quiet, secure home office
• Fluency in Italian and English and skilled in the associated cultural dynamics • Ability to provide cultural competency and assess regional and accent differences • Excellent listening, retention and note-taking skills • Ability to concentrate, remain neutral and objective, and handle sensitive subjects • Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred • Ability to adapt to LLS technology enhancements • Must be at least 18 years of age • Legally authorized to work in the United States • Must have US work authorization that does not now or in the future require visa sponsorship • High school diploma or equivalent • Ability to read and write the requested languages highly preferred • Dedicated personal device for business purposes • Windows, MacOS, or ChromeOS desktop/laptop, or iPadOS/Android tablet, or iOS/Android smartphone • Kaspersky products and Huawei hardware are restricted • High-speed internet with at least 5 Mbps download, 3 Mbps upload, ping no more than 300 ms, and jitter no more than 30 ms • Quiet space free from background noise or distraction • Ability to operate a keyboard and mouse and remain stationary before a computer and webcam most of the workday • Ability to use a headset for prolonged periods • Ability to operate company-provided software and systems • Sufficient manual dexterity to type or write • Able to lift up to 26 lbs • May be required to complete a post-offer/pre-employment background check and/or drug screen based on location
• Paid professional interpreter training and continuous development • Incentives for meeting attendance targets • Paid Sick Leave in accordance with applicable law • Medical, Dental, Vision • Employee Assistance Program (EAP) • Accident, Critical Illness & Life, AD&D, Insurance Package • Inpatient Hospital • Short Term Disability • 401K Retirement • Employee Referral Program • Advancement opportunities within the organization • Interpreter support • Inclusive and diverse work environment • Work from home
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