3rd Party Collections Specialist

🔥 0 minutes ago

🏈 Alabama, Arizona, +29 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $18 - $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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LCS Financial Services Corporation

WebsiteLinkedInAll Job Openings

11 - 50 employees

💸 Finance

💳 Fintech

🤝 B2B

Finance • Fintech • B2B

LCS Financial Services Corporation is a financial services company specializing in debt recovery for financial institutions, including credit unions and various lenders, across the United States. With over 30 years of experience in receivables management, LCS focuses on recovering mortgage, auto, and student loans, offering a comprehensive suite of services such as collections, bankruptcy services, and legal referrals. The company aims to enhance success and profitability for its clients by employing tailored, advanced technology-driven asset recovery strategies that surpass traditional collection methods.

📋 Description

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts • Negotiate payment arrangements and settlement agreements based on borrowers' individual financial circumstances • Utilize skip-tracing tools and investigative techniques to locate borrowers and relevant assets • Manage assigned account portfolios and prioritize collection activities to maximize recovery opportunities • Work toward individual and departmental performance goals • Maintain accurate and detailed account documentation • Deliver professional, respectful customer interactions while navigating difficult conversations • Ensure compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements • Maintain consistent communication with management and team members while working remotely

🎯 Requirements

• Minimum of 2 years of third-party debt collection experience • Strong negotiation, persuasion, and conflict-resolution skills • Proven ability to manage collection accounts and negotiate successful payment arrangements • Excellent verbal communication, active listening, and telephone etiquette • Strong organizational skills and attention to detail • Ability to work independently while contributing to team goals • Professionalism, reliability, accountability, and a positive attitude • Working knowledge of applicable debt collection laws and regulations • High school diploma or equivalent • Ability to maintain a professional, distraction-minimized remote workspace suitable for confidential customer conversations • Reliable internet connectivity sufficient to perform job responsibilities • Ability to remain available, responsive, and productive throughout scheduled working hours • Must reside and work in an LCS-approved state • Experience working in a high-volume collections environment • Familiarity with skip-tracing tools and collection management systems • Experience negotiating settlements and payment arrangements • Bilingual English/Spanish communication skills • Previous experience consistently meeting or exceeding collection goals

🏖️ Benefits

• Commission: Additional earning potential tied to performance • 100% Remote Position: Work from home while contributing to a nationwide collections team • Medical, Dental & Vision Insurance: Benefits effective the first of the month following 30 days of employment • Life Insurance & Disability Coverage • 401k Retirement Plan • Paid Holidays • Discretionary Time Off (DTO): A flexible time-off program subject to company policy • Monday–Friday Schedule: Workdays scheduled between 7:00 AM and 6:00 PM • Team-Oriented Environment