Product Owner

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Lead Surge

1 - 10 employees

Founded 2015

☁️ SaaS

🤝 B2B

SaaS • B2B

Lead Surge is a SaaS lead generation and marketing automation platform that helps businesses capture, engage, qualify, and schedule high-converting leads on autopilot. It automates multi-channel outreach (email, SMS, social inbox, web chat), uses lead scoring and automated messaging to turn awareness into confirmed calls and appointments, and provides tools to optimize campaigns and boost ROI. Lead Surge targets businesses seeking to increase sales conversations and conversion rates through marketing and sales process automation.

📋 Description

• Lead our technology transformation, guiding the organization off its current custom CRM and onto modern enterprise platforms built to scale • Serve as ongoing technical product authority, ensuring continuous evaluation and adoption of technology • Define product vision, own requirements, and serve as primary technical liaison to external development vendor • Lead evaluation and selection of new enterprise software platforms, ensuring alignment with business needs • Define technical architecture and integration strategy for new platforms in partnership with external team • Translate organizational requirements into a phased implementation roadmap with clear milestones • Maintain ongoing technology roadmap and assess emerging tools to ensure effective systems • Champion adoption strategy and partner with Sr. Technology & Operations Lead on execution • Author detailed technical documentation for the development team, including functional specifications • Drive delivery accountability, set expectations, and evaluate estimates

🎯 Requirements

• 7–10 years in a Product Owner, Business Analyst, or technology program leadership role required • Demonstrated experience leading enterprise software evaluations and implementations, including CRM or ERP platform transitions • Proven track record managing external development vendors or technology partners, with direct accountability for technical delivery • Strong enterprise-level software experience operating in complex, multi-system environments • Familiarity with Agile/Scrum methodologies and working alongside iterative development teams • Deep understanding of enterprise software architecture and integration patterns • Ability to critically evaluate technical specifications, vendor proposals, and development estimates • Skilled at authoring functional requirements and technical specifications that bridge business needs and developer execution • Proficiency with project management and product tooling (Jira or equivalent) • Strong analytical instincts able to quickly assess a system, identify gaps, and recommend grounded solutions • AWS experience preferred

🏖️ Benefits

• Competitive compensation • Flex PTO with generous holiday schedule • 401k with outstanding 4% company match • Long-term, short-term disability and life insurance • Comprehensive health, dental and vision benefits • 10 Weeks Paid Parental Leave • Monthly technology stipend • Professional development funds

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