Member Intake Coordinator

🕒 June 26

🇺🇸 United States – Remote

💵 $60k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Leap

Leap

11 - 50 employees

Founded 2023

🛡️ Insurance

💼 Consulting

🏥 Healthcare

💰 $1M Venture Round - LEAP HEALTH on 2024-03

Insurance • Consulting • Healthcare

Leap is the only transparent specialty infusion benefit solution for employers. It eliminates hidden drug markups and provides end-to-end coordination of specialty infusion care — from pharmacy sourcing to in-home nursing — to reduce specialty drug costs and simplify the patient experience. Leap serves self-funded employers, brokers/consultants, and patients with a tech-enabled care model that cuts infusion spending, improves engagement, and delivers in-year hard-dollar savings.

📋 Description

• Execute 80–100+ daily outreach touchpoints via phone, SMS, and email • Build rapport quickly and communicate Leap’s value clearly • Gather and validate member demographic, clinical, and treatment information • Leverage CRM, EHR, and outreach tooling fluently • Maintain accurate, up-to-date documentation across systems

🎯 Requirements

• 2+ years of experience in a high-volume outbound or client-facing role • Persuasive, empathetic communicator • Strategic approach to outreach • Tech-savvy and tool-fluent • Strong written communication across SMS and email • Available to work 10am–6pm Pacific Time

🏖️ Benefits

• Health insurance • 401(k) matching • Stock options • Paid time off

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