Medical Billing and Collections Specialist

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🕒 June 30

🗣️🇪🇸 Spanish Required

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Logo of LearnWell

LearnWell

51 - 200 employees

Founded 1995

🏥 Healthcare

📚 Education

🤝 B2B

Healthcare • Education • B2B

LearnWell is an organization that provides integrated academic and mental-health support services for school-age students during inpatient, residential, day-treatment, and homebound care. It delivers specialized instruction, virtual tutoring, and transition support to help students maintain academic progress while receiving behavioral or substance-use treatment, and partners with hospitals, treatment facilities, K–12 school districts, and families. LearnWell also has affiliate counseling services and focuses on coordinating education continuity and mental health wellness across the continuum of care.

📋 Description

• Ensure daily billing batches are cleared of all errors and ready for transmission • Collect patient payments, update payment methods, and setup payment plans • Conduct regular follow ups with payers and patients to ensure timely payment of outstanding balances • Understand insurance benefits and eligibility utilizing online insurance portals. • Read and interpret EOBs & ERAs • Identify, research, and escalate discrepancies on patient accounts • Return patient and clinician emails/voicemails within 48 hours of receipt • Demonstrate strong understanding of EMR and RCM platforms • Utilizes Microsoft Office (Excel) to analyze report data

🎯 Requirements

• Bachelors Degree required • 2 or more years of experience in behavioral health medical billing • Experience with high volume medical collections • Bilingual (Spanish/English) is a plus

🏖️ Benefits

• We offer a generous package of paid time off including vacation time, sick time, and federal holidays. • We also offer healthcare benefits that include medical, dental, and vision. • Additional benefits include paid family leave options, 401K, employer sponsored life insurance policies, and opportunities for professional development.

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