Senior Business Coach, Customer Fulfillment

🕒 July 2

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Legacy Farmer

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2019

💼 Consulting

🌾 Agriculture

📚 Education

💰 $2M Seed Round - Legacy Farmer on 2023-11

Consulting • Agriculture • Education

Legacy Farmer is a membership and training platform that helps family farms achieve financial mastery, operational organization, and generational business growth. It offers immersive training curriculum, expert-led coaching, strategic playbooks, community support, and farmer-focused software/tools to track borrowing power, balance sheets, and cash flow, plus guidance on banking, bookkeeping, team structure, and long-term planning.

📋 Description

• Guide new customers through the onboarding process, ensuring a smooth transition into the Legacy Farmer program. • Provide personalized coaching and consulting to customers, helping them improve their financial and operational management. • Serve as a leader and mentor to customers, guiding them through strategic decisions that affect the long-term success of their businesses. • Leverage your background in ag banking or financial roles within the agricultural industry to offer sound financial advice and best practices. • Monitor the performance of clients, helping them track key financial metrics and offering adjustments to their strategies as needed. • Build and maintain strong relationships with clients, acting as their primary point of contact and ensuring high satisfaction with Legacy Farmer services. • Help customers overcome challenges in their business operations and finances, offering creative and actionable solutions. • Work with the sales, marketing, and leadership teams to continuously improve the customer experience and ensure alignment with company goals.

🎯 Requirements

• 3+ years of experience in ag banking or a similar financial position within the agricultural industry. • Proven track record in business coaching, consulting, or a leadership role that involved direct customer engagement. • Strong understanding of financial management principles, especially as they relate to the agriculture industry. • Excellent coaching, leadership, and communication skills. • Ability to build trust and rapport with customers and inspire confidence in their business decision-making process. • Problem-solving mindset and the ability to think strategically. • Experience working in or with agricultural businesses is required.

🏖️ Benefits

• Uncapped PTO (within reason)