Director of Law Firm Relations

🕒 July 6

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 43%

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LegalBillReview.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

⚖️ Legal

🤝 B2B

Legal • B2B

LegalBillReview. com is an attorney-led legal bill review service for corporate legal departments. It identifies billing errors and non-compliant charges on outside counsel invoices, with every review performed by US-based licensed attorneys. The service integrates with existing e-billing systems and requires no new software; it is SOC 2 Type II certified, performs multi-layered analysis, and offers a performance guarantee.

📋 Description

• Serve as the primary point of contact for law firms navigating billing discrepancies with our clients — moving fast, meeting tight deadlines, and driving resolution with short turnaround times • Own a high-volume mix of email, phone, and video communications with both law firms and our corporate clients to work through open billing issues and align on billing procedures • Represent LegalBillReview.com in internal strategy meetings focused on improving processes that affect law firms, clients, and our team • Hold the dual mandate that defines this role: protect our clients’ interests and preserve the law firm relationships they depend on — simultaneously • Review detailed billing analyses, craft precise responses to law firms, and make sharp revisions under pressure

🎯 Requirements

• 5–10 years of experience at a large law firm, preferably AmLaw 100 or 200 firm • A strong command of legal terminology, billing practices, and a realistic sense of how long legal work actually takes • Comfort analyzing large volumes of billing data and producing clear, well-reasoned written responses and revisions • Exceptional organizational skills and the ability to manage multiple time-sensitive matters without dropping the ball • A commitment to the highest standards of compliant and ethical billing — non-negotiable • Sophisticated interpersonal skills — you’re persuasive, tactful, and know how to de-escalate without backing down • Excellent conflict resolution instincts; you stay sharp and composed in high-pressure situations • Polished, concise writing that can make a complex billing argument feel clear and credible • Full accountability for your results — you own your outcomes, good or bad, and act accordingly

🏖️ Benefits

• Comprehensive healthcare, dental, and vision coverage + Monthly employer medical premium contribution of $1,200 • Generous Paid Time Off - 15 days PTO + 3 floating holidays and 7 company recognized holidays • Life Insurance - $50,000 in employer-paid life insurance coverage • Employee Assistance Program • 401(k) with 4% company match • Full-time, standard business hours (9-5pm)