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Telecom Engineer

🔥 1 minute ago

🇺🇸 United States – Remote

đź’µ $106k - $138k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

👷🏻‍♀️ Engineer

đź‘» Ghost score 0%

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Logo of Legence

Legence

10,000+ employees

🏗️ Construction

🤝 B2B

⚡ Energy

Construction • B2B • Energy

Legence is a Nasdaq-listed (LGN) provider of engineering, consulting, installation, and maintenance services that improve building performance and reliability for mission‑critical and technically demanding facilities. Founded in 1914 and now a Blackstone portfolio company, Legence delivers MEP engineering and design, program and project management, HVAC and process piping installation/fabrication, and ongoing preventative and corrective maintenance, with a strong emphasis on sustainability, net‑zero building design, and distributed generation. The company serves high-growth sectors including data centers, semiconductors, precision manufacturing, life sciences, healthcare, education, public sector, and commercial real estate, and reports large in-house teams of engineers, consultants, technicians, and craftspeople.

đź“‹ Description

• Design, implement, and support enterprise voice solutions including Microsoft Teams Voice, Direct Routing, and Operator Connect • Administer and maintain POTS lines for life-safety systems and regulatory requirements • Manage SIP trunking services including call routing, failover, and quality optimization • Support auto attendants, call queues, voicemail, E911, and number management • Manage cellular services including provisioning, carrier plans, and lifecycle management • Provide Tier 2/3 support and perform root-cause analysis for telecom issues • Coordinate with carriers and vendors for service delivery and escalation • Maintain documentation including call flows, inventories, and runbooks • Ensure compliance with E911, Kari's Law, and RAY BAUM's Act

🎯 Requirements

• Bachelor's degree or equivalent experience • 5+ years of enterprise telecom or voice engineering experience • Hands-on experience with Microsoft Teams Voice • Strong understanding of POTS, SIP, and PSTN connectivity • Experience working with telecom carriers • Strong troubleshooting and communication skills • Experience with Direct Routing SBCs • Experience with E911 solutions • Familiarity with legacy PBX systems • Telecom or Microsoft certifications

🏖️ Benefits

• Occasional travel required • Near a Legence office location is preferred

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