Manager, Policy and Compliance, Certification

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚔 Compliance

👻 Ghost score 10%

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Logo of LegitScript

LegitScript

201 - 500 employees

Founded 2007

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

LegitScript is a company that provides a merchant and market intelligence platform powered by artificial intelligence, primarily serving internet platforms, e-commerce marketplaces, and payments companies. The company specializes in evaluating, mitigating, and managing third-party risk with real-time monitoring and compliance solutions. LegitScript offers products such as Xray for merchant risk intelligence, marketplace and ad monitoring, and several certification services, including addiction treatment, healthcare, and CBD certification. It partners with major platforms like Google, Amazon, and Microsoft, and collaborates with companies such as White Bullet to enhance its monitoring capabilities. LegitScript aims to ensure safety and transparency for the commercial internet through its comprehensive risk assessment and compliance tools.

📋 Description

• Lead subject matter experts for Certification program offerings and monitor industry trends, regulatory updates, and market changes • Adapt operational strategies and guide the team in responding to regulatory shifts • Report on regulatory shifts and trends, including insights, key takeaways, forecasts, and potential business impacts • Lead cross-functional initiatives to strengthen certification standards, streamline compliance operations, and scale processes • Oversee and update compliance frameworks, including the annual Certification Standards Refresh • Join customer calls to support compliance client-facing work • Support Sales with documentation, scoping decisions, and client questions • Develop policy team members through coaching, feedback, and growth planning • Monitor team capacity and recommend structural or resourcing adjustments • Partner with the Certification Innovation Leader to introduce AI and automation into policy and compliance workflows • Partner with Legal on denials, escalations, suspensions, litigation concerns, and related matters • Support jurisdictional and scope expansions through regulatory discovery, feasibility decisions, documentation, and team upskilling • Manage day-to-day Policy and Compliance team operations, including hiring, coaching, KPIs, and performance standards • Demonstrate LegitScript’s core values

🎯 Requirements

• In-depth knowledge of policy management, industry regulations, and compliance standards across relevant verticals • Strong experience managing risk and compliance programs, including policy development, implementation, and monitoring across operations • Extensive subject matter expertise aligned with industry trends, business needs, and regulatory requirements • Experience building, coaching, and managing high-performing teams • Strong interpersonal and communication skills • Ability to work in dynamic and evolving markets with a continuous improvement mindset • Excellent time management and problem-solving skills • Proficient in MacOS, Google Workspace (Sheets, Docs, etc.), and Microsoft Excel • Skilled in professional writing and developing/reviewing compliance documentation • Well-developed ability to speak, read, comprehend, and write English • Open to candidates with a 4-year college degree or a comparable blend of education and experience • 2–4 years of experience managing people and/or policy and compliance-related programs

🏖️ Benefits

• Competitive compensation • Flexible work options • Team genuinely invested in your success

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