Truck Line Representative

🕒 August 18

💵 $14 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Levin Furniture & Mattress's careers page, not through a job board

First seen by Remote Rocketship August 18

Logo of Levin Furniture & Mattress

Levin Furniture & Mattress

501 - 1000 employees

Founded 1920

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

Levin Furniture & Mattress is a retail company that specializes in selling a wide range of furniture and mattresses for various rooms in the home. With locations across Altoona, Canton, Cleveland, Greensburg, Pittsburgh, State College, and Youngstown, Levin Furniture & Mattress aims to provide a welcoming shopping environment where customers can find quality pieces that fit their lifestyle and budget. The company actively engages in community support through charitable initiatives and emphasizes customer satisfaction with flexible financing options and protections for their products.

📋 Description

• Act as a communication liaison by answering incoming phone calls from drivers to support delivery teams in customers’ homes • Resolve delivery issues called into the truck line while delivery teams remain on site • Monitor stop times and route progress to ensure timely deliveries • Make routing and delivery decisions using effective decision-making • Reconcile completed deliveries, exchanges, and returns daily • Record issues and resolutions in DispatchTrack for clear communication across departments • Assist drivers with additional stop time and route delays during out-of-service moments • Review and respond to accommodation requests by reviewing routes and capacity • Perform other tasks assigned by team leadership

🎯 Requirements

• Must be within 25 miles of any of the company’s store locations • High school diploma or equivalent combination of education and experience • Previous clerical experience preferred • Excellent verbal and written communication, and listening skills • Basic reading and comprehension skills • Basic numerical reasoning skills • Ability to complete paperwork in an accurate, neat and efficient manner • Demonstrated knowledge of software, including Microsoft Office • Excellent organizational skills • Outstanding customer service skills • Ability to multi-task in a fast paced working environment • Knowledge of GERS, Loft, WMS, Storis and Salesforce systems preferred • Ability to sit and reach at shoulder height regularly • Ability to communicate effectively with customers and co-workers using telephone • Ability to use vision to read documents and computer screen • Ability to use hands to type information into computer

🏖️ Benefits

• Paid Training - A Blended Training Approach • Growth Opportunities – Levin’s loves to promote from within • Medical, Dental, Vision, Life & Disability Insurance • 401K • PTO • Generous Employee Discount • Friendly, Supportive Work Environment

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