Content Collections Operational Specialist

🕒 June 23

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LexisNexis

10,000+ employees

Founded 1970

⚖️ Legal

💼 Consulting

🏥 Healthcare

💰 Corporate Round on 2021-06

Legal • Consulting • Healthcare

LexisNexis is a provider of professional solutions tailored for law firms, corporations, government agencies, and academic institutions. It offers legal solutions, news, and business insights. LexisNexis also provides risk solutions for companies and government agencies, focusing on data analytics for compliance, customer acquisition, fraud detection, health outcomes, identity solutions, investigations, receivables management, risk decisioning, and workflow optimization. As part of the RELX Group, LexisNexis is committed to enhancing digital experience through data and analytics.

📋 Description

• Design, maintain, and improve CRM dashboards, reporting pipelines, and KPI frameworks • Develop metrics to measure success including content acquisition, coverage, and data quality • Build and maintain territory and opportunity maps aligned to market potential • Manage data hygiene across CRM and reporting systems for consistency • Prepare quarterly and annual performance reports for senior leadership • Collaborate with Program Director and Finance on compensation plan design and administration • Track performance data and manage payout workflows with transparency • Partner with cross-functional teams to support global program execution

🎯 Requirements

• Experience in sales operations, business operations, or program management in a data-driven environment • Ability to design and maintain CRM systems and operational dashboards • Strong analytical and financial modeling skills, including managing incentive plans • Effective project management and stakeholder coordination across global teams • Strong communication skills with attention to clarity and data accuracy • Comfort working in a fast-paced, evolving environment with minimal supervision • Experience with public-sector or legal data programs is beneficial • Knowledge of tools such as Salesforce is preferred

🏖️ Benefits

• numerous wellbeing initiatives • shared parental leave • study assistance • sabbaticals

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