
10,000+ employees
Founded 1970
⚖️ Legal
💼 Consulting
🏥 Healthcare
💰 Corporate Round on 2021-06
Legal • Consulting • Healthcare
LexisNexis is a provider of professional solutions tailored for law firms, corporations, government agencies, and academic institutions. It offers legal solutions, news, and business insights. LexisNexis also provides risk solutions for companies and government agencies, focusing on data analytics for compliance, customer acquisition, fraud detection, health outcomes, identity solutions, investigations, receivables management, risk decisioning, and workflow optimization. As part of the RELX Group, LexisNexis is committed to enhancing digital experience through data and analytics.
🔥 0 minutes ago
🏈 Ohio – Remote
💵 $42.2k - $70.4k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔬 Research Analyst
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1970
⚖️ Legal
💼 Consulting
🏥 Healthcare
💰 Corporate Round on 2021-06
Legal • Consulting • Healthcare
LexisNexis is a provider of professional solutions tailored for law firms, corporations, government agencies, and academic institutions. It offers legal solutions, news, and business insights. LexisNexis also provides risk solutions for companies and government agencies, focusing on data analytics for compliance, customer acquisition, fraud detection, health outcomes, identity solutions, investigations, receivables management, risk decisioning, and workflow optimization. As part of the RELX Group, LexisNexis is committed to enhancing digital experience through data and analytics.
• Conduct Testimonial History and Party History research using court records, internal resources, external resources, and legal research tools • Manage the life cycle of Expert Witness Search requests • Communicate clear, concise, accurate, timely, and thorough information to customers • Apply established standards to the order management process • Report customer feedback and support issue resolution • Complete Testimonial History and Party History search orders accurately and within turnaround targets • Cross-train and support other research queues, including JV, ID’ing, ECR, and Request Entry • Use AI-enabled tools in legal research workflows and apply professional judgment to validate results for accuracy, relevance, and completeness • Collaborate with the team to meet quality and turnaround objectives
• JD, paralegal certification, or equivalent education or experience demonstrating substantial legal research capability • Working knowledge of the US court system and legal terminology • Effective research, critical thinking, and written communication skills • Availability to work 40 hours per week, Monday through Friday • Ability to provide high-quality customer service and resolve customer issues during the initial interaction when possible • Proficiency with Windows, Microsoft Office, internet research, and basic PC troubleshooting • Proficiency using AI-enabled tools for legal research, including selecting appropriate tools and critically evaluating AI-generated results • Ability to apply business judgment concerning customer satisfaction and Net Promoter Score (NPS) • Experience with Lexis Advance, Lexis+, or similar legal research tools is advantageous • Ability and willingness to learn new products, including Party History Search • Mandatory training during the first three months
• Country specific benefits • Accessible hiring process and accommodation support
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