
10,000+ employees
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
RELX is a global provider of information-based analytics and decision tools for professional and business customers. The company focuses on enabling its clients to make better decisions, improve results, and enhance productivity by leveraging advanced technology and data. RELX serves various sectors, including Risk, Scientific, Technical & Medical, Legal, and Exhibitions, by offering specialized information and analytical tools that facilitate critical decision-making. The company is committed to corporate responsibility and delivering societal benefit through its products by contributing to scientific advancement, legal justice, and effective market transactions.
🔥 32 minutes ago
🏈 Ohio – Remote
💵 $42.2k - $70.4k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔬 Research Analyst
👻 Ghost score 5%
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10,000+ employees
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
RELX is a global provider of information-based analytics and decision tools for professional and business customers. The company focuses on enabling its clients to make better decisions, improve results, and enhance productivity by leveraging advanced technology and data. RELX serves various sectors, including Risk, Scientific, Technical & Medical, Legal, and Exhibitions, by offering specialized information and analytical tools that facilitate critical decision-making. The company is committed to corporate responsibility and delivering societal benefit through its products by contributing to scientific advancement, legal justice, and effective market transactions.
• Conduct Testimonial History and Party History research using court records, internal resources, external resources, and legal research tools • Manage the life cycle of Expert Witness Search requests • Deliver clear, concise, accurate, timely, and thorough communication to customers • Apply established standards to the order management process • Report customer feedback and support issue resolution • Complete Testimonial History and Party History search orders accurately and within turnaround targets • Cross-train and support other research queues, including JV, ID’ing, ECR, and Request Entry • Use AI-enabled tools in legal research workflows and apply professional judgment to validate results for accuracy, relevance, and completeness • Communicate and collaborate with the team to meet quality and turnaround objectives
• JD, paralegal certification, or equivalent education or experience demonstrating substantial legal research capability • Working knowledge of the US court system and legal terminology • Effective research, critical thinking, and written communication skills • Availability to work 40 hours per week, Monday through Friday • Ability to provide high-quality customer service and resolve customer issues during the initial interaction whenever possible • Proficiency with Windows, Microsoft Office, internet research, and basic PC troubleshooting • Proficiency using AI-enabled tools for legal research, including selecting appropriate tools and critically evaluating AI-generated results • Ability to apply business judgment to understand effects on customer satisfaction, including NPS • Experience with Lexis Advance, Lexis+, or similar legal research tools is advantageous • Ability and willingness to learn new products, including Party History Search
• Country specific benefits • Fair and accessible hiring process accommodations
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