Field Service Technician – Appliance Repair

🔥 0 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $25 - $29 / hour

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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LG Electronics

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🔧 Hardware

🛍️ eCommerce

💰 Post-IPO Equity on 2023-02

Manufacturing • Hardware • eCommerce

LG Electronics is a leading global manufacturer of electronics and home appliances, known for its innovative technology and commitment to quality. The company offers a wide range of products including televisions, audio systems, refrigerators, washing machines, and air conditioning units. With a focus on improving consumer lifestyles through advanced technology, LG aims to deliver products that enhance convenience and efficiency in everyday living.

📋 Description

• Travel offsite to customers' locations to perform maintenance and repair of LG's equipment. • Use safety equipment, vehicle and diagnostic tools provided by LG. • Conduct technical diagnosis and specialized repairs on electronics and home appliances. • Diagnose problems, assess their extent, document findings, and decide whether to repair products or replace parts. • Process paperwork and perform data entry immediately and accurately after each job. • Pre-screen next-day service calls by obtaining information to help diagnose problems before arriving at customers' homes. • Meet or exceed company metrics, including customer satisfaction, fix-right-first-time, revisits, parts management and OT percentage. • Manage inventory and perform daily administrative tasks. • Represent LG professionally while delivering an exceptional in-home customer experience.

🎯 Requirements

• Minimum 1 year experience in a technical role (Appliance repair preferred). • Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products). • Experience in the use of tools and diagnostic test equipment. • Ability to properly trouble-shoot, diagnose, repair and document product/system issues. • Valid Driver’s license in good standing. • Ability to obtain appropriate EPA Certification. • Ability to meet physical requirements associated with field service repair, including continuous bending and lifting up to 50 pounds. • Ability to work coverage in the Grand Rapids metro and surrounding areas.

🏖️ Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. • Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. • Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. • Performance based Short-Term Incentives (varies by role). • Access to confidential mental health resources to help you and your loved ones improve your quality of life. • Personal fitness goal incentives. • Paid parental leave. • Support for families raising children with learning, social, behavioral challenges, or developmental disabilities. • Group Rate Life and Disability Insurance.