Key Account Manager

🕒 October 5

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

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LGC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1842

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

LGC is a global leader in life science tools, partnering with customers to provide innovative solutions for some of the world's most complex challenges. The company specializes in diagnostics and genomics, offering products and services that improve the safety of food, medicines, and the environment. LGC's expertise extends to nucleic acid therapeutics, biosearch technologies, and reference standards, supporting accurate diagnostics and safety compliance. Their commitment to science and public health is evident in their response to global pandemics and contribution to conservation efforts using genotyping technologies. By collaborating with end-user labs, biopharma, and academic institutions, LGC continues to advance precision medicine and enhance global health standards through research, proficiency testing, and the development of new technologies.

📋 Description

• Manage and develop a portfolio of customer accounts, ensuring high levels of engagement, retention and satisfaction • Build trusted relationships with commercial, technical and operational stakeholders across customer organisations • Lead customer onboarding activities and support customers throughout their certification journey • Develop strategic account plans to identify opportunities for growth and programme expansion • Work collaboratively with internal teams to deliver excellent customer outcomes and resolve customer queries • Conduct regular account reviews and business discussions to understand customer priorities and future needs • Identify and convert new commercial opportunities within existing accounts • Maintain accurate customer records and activity within CRM systems • Represent Informed professionally at customer meetings, industry events and exhibitions where required • Own the full customer lifecycle from onboarding and relationship management through account planning, renewals and growth initiatives

🎯 Requirements

• Proven account management experience • Experience with the sales process, from discovery to close • Experience developing value propositions and delivering solutions • Excellent attention to detail, organisational skills, and tenacity • Excellent oral and written communication skills • Preferred: multilingual, with preference to French, German, or Spanish • Experience within sports nutrition, dietary supplements, food, consumer health, testing, certification, quality assurance or other regulated industries (preferred) • An interest in sport, health, wellness or performance nutrition (preferred)

🏖️ Benefits

• Remote work arrangement • Professional development support and opportunities for growth within a global organisation • Collaborative, supportive team environment • Opportunity to work with globally recognised brands • Inclusive work environment • Equal opportunity employment

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