Senior Research Manager

Job not on LinkedIn

🕒 January 8

🏢🏡 New York City – Hybrid

💵 $85k - $110k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Li-Cycle

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

⚡ Energy

Energy • Recycling

Li-Cycle is a leading global lithium-ion battery resource recovery company. The company specializes in recycling lithium-ion batteries using a safe and sustainable process to recover critical materials. Li-Cycle's patented Spoke & Hub Technologies™ enable a recovery rate of up to 95%, allowing for these materials to be reintroduced back into the supply chain. The company can handle all types of lithium-ion batteries, including those that are damaged or defective. Its operations are designed to process large quantities of battery material efficiently, contributing to the creation of a closed-loop battery supply chain. Li-Cycle is involved in significant projects such as the development of the Rochester Hub, in collaboration with partners like Glencore, and has received substantial financial backing for its ventures.

📋 Description

• Help translate business inquiries into comprehensive market research plans, utilizing our internal platform to design and program research instruments. • Design and program research instruments (utilizing multiple methodologies, both qualitative and quantitative within the community) to answer research and business objectives. • Assure data accuracy and relevance to objectives at every step in the project process to ensure the data is both internally consistent and demonstrates face validity. • Load, test, and proofread all research surveys and content on staging before posting live to production. • Learn and become an expert user of the Fuel Cycle Research Engine platform to execute research projects efficiently and effectively. • Lead and mentor junior market research team members (RM/SRA), ensuring high-quality deliverables and adherence to timelines. • Participate in training, coaching, performance management, and support to continuously enhance team skills and market research acumen. • Efficiently manage time to coordinate and execute project components for multiple projects. • Prioritize tasks, communicate effectively, and remain flexible to meet client needs. • Assist in project scoping, cost estimations, and client communication in support of Senior Research Leads. • Ensure all project components are executed within scope contract and/or project proposal, and all timelines for met. • Collaborate with cross-functional teams (community management, programming and data processing teams, Customer Experience) to deliver all project components in a high quality, timely manner. • Assist with daily moderation of research activities in the communities and extract insights. Oversee data collection and ensure quotas are met and data quality is achieved. • Serve as the primary market research point of contact for your assigned clients, facilitating complex conversations and communications related to project design, analysis, and unexpected challenges. • Ensure client satisfaction by delivering high-quality market insights and managing client expectations. • Analyze data and develop insightful results or “story” that addresses business objective in a clear and concise, visually appealing format. • Utilize advanced data analysis techniques to interpret research findings and generate recommendations. • Prepare and present reports summarizing research findings and recommended actions.

🎯 Requirements

• Bachelor’s degree in a related field • At least 5 years of prior market research experience (preferably with a research vendor company), with a track record of successful research initiatives. • A minimum of 2 years of staff management experience in market research. • A minimum of 3 years of client relationship management experience. • Proficiency in survey design, statistical analysis, and qualitative data interpretation. • Strategic thinker with a passion for market research. • Proficiency in market research tools and statistical software (such as SPSS, SAS, Qualtrics, and/or Alchemer). • Proficiency in Excel, PowerPoint, and Outlook is required. • Attention to detail and ability to prioritize tasks and contribute to multiple projects simultaneously. • Ability to work effectively in a fast-paced and dynamic environment. • Self-motivated, flexible, and organized. • Capable of working independently and within teams. • Excellent interpersonal, problem-solving and project management skills. • Excellent verbal and written communication skills.

🏖️ Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans • 401(k) with Company Match: Plan for your future with our retirement savings program • Equity Purchase Option: Participate in Fuel Cycle’s long-term success • Flexible Work Schedule: Empowering you to balance life and work • Generous Time Off: • 15 vacation days and 7 sick days per year • 12 company holidays • 4 floating holidays/recharge days to rest or celebrate what matters to you • Paid Parental Leave: Time to bond with your growing family • Monthly Internet & Phone Stipend: Support for remote work setup • Wellness & Lifestyle Perks: Access to tools like Rightway (healthcare navigation), Headspace (mental wellness), and more • Team Connection Perks: • Weekly community lunches, refreshments, and snacks at our LA & NY headquarters • Pet-friendly office environments