Clinical Operations Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $75k - $88k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏥 Clinical Operations

👻 Ghost score 0%

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Liberty Dental Plan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Liberty Dental Plan is a U. S. -based dental insurance provider offering Medicaid (including Medi-Cal), Medicare Advantage, commercial, individual & family, and group dental plans across multiple states. The company operates member-facing services (find-a-dentist, member portal, mobile app, claims and eligibility tools) and provider-facing services (provider portal, network enrollment, claims submission, clinical guidelines, and value-based programs). Liberty Dental Plan focuses on dental benefits administration, provider network management, compliance and credentialing, and serving members, providers, and brokers.

📋 Description

• Analyze clinical and operational data to identify trends, findings, risks, and improvement opportunities • Develop and deliver routine and ad hoc reports for clinical leadership • Track KPIs and provide actionable insights for data-driven decision-making • Review data accuracy and ensure reporting integrity and reliability • Prepare executive-level presentations, project updates, and stakeholder communications • Provide recommendations supporting organizational and clinical objectives • Evaluate clinical workflows and operational processes for efficiency improvements • Support implementation of processes, tools, and operational initiatives • Participate in UAT and validation activities for clinical system enhancements and implementations • Assess system effectiveness and recommend process or workflow improvements • Document and maintain standardized procedures, workflows, and best practices • Create and update onboarding, training, and operational excellence documentation • Coordinate initiatives, monitor progress, and identify risks or delays • Recommend solutions and mitigation strategies for successful project outcomes • Facilitate meetings, project discussions, and stakeholder touchpoints • Liaise between clinical teams and operational leadership • Provide consultative support to clinicians and business partners • Foster cross-department collaboration and alignment on goals and initiatives

🎯 Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, Risk Management, or a related field, or an equivalent combination of education and experience • Minimum of 2 years of experience in healthcare operations, compliance, oversight, analytics, or a related environment • Knowledge of State Medicaid programs • Strong analytical skills, including interpreting data and identifying trends, opportunities, and areas for improvement • Excellent organizational skills and ability to manage multiple priorities and deadlines • Strong written and verbal communication skills • Ability to exercise independent judgment and influence stakeholders without direct authority • Advanced proficiency with Microsoft Excel, PowerPoint, and Word • Strong critical thinking and problem-solving abilities • Dental industry experience preferred • Knowledge of CDT dental procedure codes preferred • Experience creating presentations for executive and senior leadership audiences preferred • Project management experience preferred • Experience supporting clinical operations or healthcare process improvement initiatives preferred • Must work within the United States; Liberty is unable to hire or allow employees to work outside the United States • No relocation assistance or sponsorship available

🏖️ Benefits

• Competitive pay structure and savings options • 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines • Affordable medical insurance with low-cost premiums for employee-only coverage; Liberty subsidizes eligible dependents • 100% employer-paid dental coverage for employees and eligible dependents • Vision insurance with low-cost premiums for employee-only coverage and dependents • Company-paid basic life and AD&D insurance equal to one times base salary, with options to purchase supplemental coverage • Flexible Spending Accounts for healthcare and dependent care expenses • Voluntary accident, critical illness, and hospital indemnity insurance • Long-term disability coverage • Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts • Employee Assistance Program (EAP) for mental health and well-being • Generous vacation and sick leave policies, with unused time rollover • 10 paid company holidays • Tuition reimbursement for eligible educational expenses • Remote or hybrid work options available for various positions