Market Operations Coordinator

🔥 0 minutes ago

🌪️ Oklahoma – Remote

🌪️ Oklahoma – Remote

💵 $22 - $27 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

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Liberty Dental Plan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

⚕️ Healthcare Insurance

🤝 B2B

Healthcare Insurance • B2B

Liberty Dental Plan is a U. S. -based dental insurance provider offering Medicaid (including Medi-Cal), Medicare Advantage, commercial, individual & family, and group dental plans across multiple states. The company operates member-facing services (find-a-dentist, member portal, mobile app, claims and eligibility tools) and provider-facing services (provider portal, network enrollment, claims submission, clinical guidelines, and value-based programs). Liberty Dental Plan focuses on dental benefits administration, provider network management, compliance and credentialing, and serving members, providers, and brokers.

📋 Description

• Coordinate the client reporting process, partnering with internal teams to ensure accuracy, timeliness, and alignment with client expectations. • Identify and help resolve discrepancies in reporting, escalating complex issues as needed. • Act as a liaison between Client Services and internal departments to facilitate communication and follow-through. • Assist with client-related deliverables, including fulfilling requests and supporting Account Executives and Sales Coordinators. • Maintain accurate and organized client account documentation, including reporting schedules and trackers. • Ensure consistency and accessibility of operational records. • Proactively identify and resolve routine operational issues. • Contribute to process improvements by streamlining workflows, enhancing communication, and increasing efficiency. • Support the development and refinement of procedures and documentation.

🎯 Requirements

• Associate degree in Business, Healthcare Administration, Public Health, or related field preferred, or an equivalent combination of education and experience. • 2+ years of experience in administrative support, project coordination, or healthcare operations required. • Prior experience in managed care or health insurance strongly preferred. • Strong interpersonal and relationship-building skills across teams. • Clear and professional written and verbal communication. • Excellent organizational and time management abilities with attention to detail. • Ability to manage multiple priorities and deadlines effectively. • Intermediate proficiency in Microsoft Office (Excel, PowerPoint, Outlook). • Experience with project tracking tools or CRM systems preferred. • Proactive, collaborative, and service-oriented mindset.

🏖️ Benefits

• Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility. • 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents. • 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice. • Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance. • Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day. • Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions.