Field Operations Technician

🔥 3 hours ago

🌺 Hawaii – Remote

🌺 Hawaii – Remote

💵 $27 - $48 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

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T-Mobile

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

📡 Telecommunications

Telecommunications

T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.

📋 Description

• Provides technical support within and occasionally outside the immediate team • Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities • Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested • Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration • Provides input on process improvements related to maintenance and repair activities • Assists in the creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician • Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in organizational requirements

🎯 Requirements

• Bachelor’s degree OR equivalent relevant experience required • 2-4 years wireless experience in field operations and maintenance preferred • 2-4 years experience wireless telecommunications or related experience preferred • Strong technical proficiency with Ericsson field equipment preferred • Excellent verbal and written communication skills • Self-motivated; exhibits initiative in achieving company goals and objectives • Basic leadership skills and ability to prioritize and complete multiple tasks • Able to work independently and in a team environment • Flexibility with ever-changing environments and priorities • Solve problems using creativity and innovation • Operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems. • Applicant is to meet the minimum DOT medical standards under 49 CFR Part 391 • At least 18 years of age • Legally authorized to work in the United States

🏖️ Benefits

• Medical, dental and vision insurance • Flexible spending account • 401(k) • Employee stock grants • Employee stock purchase plan • Paid time off • Up to 12 paid holidays • Paid parental and family leave • Family building benefits • Back-up care • Enhanced family support • Childcare subsidy • Tuition assistance • College coaching • Short- and long-term disability • Voluntary AD&D coverage • Voluntary accident coverage • Voluntary life insurance • Voluntary disability insurance • Voluntary long-term care insurance • Mobile service & home internet discounts • Pet insurance • Access to commuter and transit programs