CMS Integration Specialist

🔥 1 minute ago

🦌 Connecticut, New Hampshire, +4 more states – Remote

🦌 Connecticut – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 16%

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Libra Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Libra Solutions is a company dedicated to easing the burdens of litigation by leveraging technological innovation and financial strength. They aim to level the playing field in legal disputes, allowing for fair outcomes regardless of financial resources. Libra Solutions' offerings include enhancing critical workflows through technology, providing funding to personal injury plaintiffs, purchasing or financing medical receivables, and offering inheritance funding. Their Personal Injury Solutions Platform facilitates smoother operations for attorneys and healthcare providers, while Oasis Financial supports personal injury plaintiffs awaiting settlement. MedLien® Solutions assists healthcare providers by providing immediate liquidity. Furthermore, they offer inheritance funding to help estate heirs access their inheritance more quickly. Libra Solutions is committed to leadership and integrity, actively participating in nonprofits that advocate for patient access to healthcare and responsible consumer lending.

📋 Description

• Manage the full lifecycle of CMS integrations from initial demo through activation, go-live, and post-go-live follow-up • Serve as the primary point of contact for law firms during and after MoveDocs integration • Partner with Business Development Executives on outreach, demos, and integration commitments • Deliver monthly integration objectives and support customer satisfaction measured by the voice-of-customer program • Conduct firm-facing training sessions to drive platform adoption and utilization • Monitor integration health and proactively re-engage firms where usage declines • Troubleshoot basic integration issues and escalate technical matters appropriately • Coordinate with Product and Engineering on enhancements and feedback loops • Track integration metrics, appointment volume impact, and platform utilization trends • Maintain documentation of integration workflows and best practices • Assist in onboarding and training new team members

🎯 Requirements

• High School Diploma or GED required • 3+ years of experience in legal technology, SaaS onboarding, customer success, or personal injury industry preferred • Familiarity with Case Management Systems (Litify, Filevine, SmartAdvocate, etc.) preferred • Project management will be helpful in the role with strong organizational skills • Proficient and confident leading virtual demos and client-facing calls • Ability to translate technical concepts into practical workflow benefits • Excellent communication and relationship-building skills • Strong problem-solving mindset and ability to work cross-functionally

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance plans • 401(k) with company match • Paid time off • Competitive compensation

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