Provider Servicing Representative

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Libra Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Libra Solutions is a company dedicated to easing the burdens of litigation by leveraging technological innovation and financial strength. They aim to level the playing field in legal disputes, allowing for fair outcomes regardless of financial resources. Libra Solutions' offerings include enhancing critical workflows through technology, providing funding to personal injury plaintiffs, purchasing or financing medical receivables, and offering inheritance funding. Their Personal Injury Solutions Platform facilitates smoother operations for attorneys and healthcare providers, while Oasis Financial supports personal injury plaintiffs awaiting settlement. MedLien® Solutions assists healthcare providers by providing immediate liquidity. Furthermore, they offer inheritance funding to help estate heirs access their inheritance more quickly. Libra Solutions is committed to leadership and integrity, actively participating in nonprofits that advocate for patient access to healthcare and responsible consumer lending.

📋 Description

• Maximize positive customer outcomes while delivering identified customer experience and financial performance targets. • Promote and achieve high rates of customer/partner experience, enabling customers and partners to realize significant value from their engagements and improving performance in the market. • Ensure delivery of targeted performance metrics and SLAs. • Assess complex cases. • Enable collaborative win/win settlement outcomes with law firms. • Apply decision-making to ensure targeted performance results. • Advance Customer/Partner Experience, Operational Performance, Negotiation and Collections strategies. • Enact identified performance improvement recommendations. • Directly manage a dynamic portfolio of assigned cases. • Act as a back-up for team members away from their desk or out of the office. • Deliver exceptional customer experience results while driving to identified performance targets.

🎯 Requirements

• High School or GED required. • 2+ years of work experience in an office type environment or contact center environment. • Experience in Healthcare, Legal, Insurance, or Financial Services Industries – specific experience in personal injury, with applicable medical knowledge and claims law. • Ability to understand and integrate technology and data-driven decision-making into the Negotiations and Settlement processes. • Ability to consider and integrate a broad range of factors to develop and execute a win/win negotiation strategy. • Must have excellent communication skills, both verbal and written and the ability to be collaborative with other members of the team. • Self-motivated with desire to build great relationships, and able to meet and exceed goals. • Able to adapt to change and pivot easily between tasks and process changes. • Ability to work quickly and accurately to meet tight deadlines. • Excellent verbal and written communication skills to handle interactions with attorneys and medical providers. • Ability to operate efficiently and effectively within a continuous evolving environment.

🏖️ Benefits

• Choice of multiple medical plans • Dental insurance • Vision insurance • Life insurance • 401(k) with generous company match • Flexible spending accounts for medical and dependent expenses • Time off to recharge • Competitive compensation