Clinical Adoption Ambulatory Analyst

🕒 June 15

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟢 Junior

🧐 Analyst

🚫👨‍🎓 No degree required

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Lifepoint Health®

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

Healthcare • Biotechnology • Pharmaceuticals

Lifepoint Health® is a diversified healthcare delivery network that serves patients, clinicians, communities, and partners across the healthcare continuum. With a presence that extends from coast to coast, Lifepoint operates community hospitals, rehabilitation and behavioral health hospitals, and additional care sites. The company is dedicated to improving community health through high-quality care, patient safety, clinical excellence, and innovative partnerships aimed at enhancing healthcare quality and access.

📋 Description

• Train providers and clinical staff on Lifepoint standard use of the athena clinical system and communicate and resolve issues for clinicians, vendors, and team members when needed. • Assist and act as first point of contact for clinicians as they use supported ambulatory systems to manage patient care. • Review known issues and receive new issues from users. Communicate to vendors, market leadership, Service Now, etc. as required. • Demonstrate proficiency with Lifepoint supported applications and develop a strong understanding of current clinical and business processes, practices and workflows in order to effectively train users. • Participate in training and work with end users and the respective systems vendors. • Provide go-live support for providers and clinical staff during go-live and provide ongoing end-user and new employee training. • Coordinate training logistics and utilize training communication plans to provide an awareness of educational offerings, procure supplies and materials, and manage scheduling and registration for classes. • Participate in change management regarding fixes and enhancements, to assist staff in adopting new functionality and workflows and participate in coordination and communication of system updates and changes. • Conduct specialized training such as new employee orientation, mock-up, etc., as required or assigned by management. • Provide on-site support during high peak time initials go-lives, optimizations, and for new functionality. • Collaborate with the project team to populate and establish training environments for training activities. • Serve as division liaison for new provider and department additions. Assist local market leadership with gathering forms and timely submission for the athena build. • Serve as division liaison for data import requests. Working with vendors and local market leadership, coordinates extracts, timely imports and validation testing and review of imported data. • Coordinate campaigns for each market including regular campaign schedules and custom requests. • Review known issues and receive new issues from users. Communicate to vendors, market leadership, Service Now, etc. as required. • Serve as the primary contact for scheduling issues/requests. Working with leadership and practice managers, create and manage scheduling templates and online presence of the provider’s schedules following the Lifepoint scheduling guidelines.

🎯 Requirements

• High school diploma with 1 year of relevant clinical/medical office with EHR systems experience.

🏖️ Benefits

• Health insurance: Multiple levels of medical, dental, and vision coverage for full-time and part-time employees. • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off. • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package and company match. • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs). • Professional Development: Ongoing learning and career advancement opportunities.