Billing Solutions Coordinator

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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LifeStance Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Private Equity Round on 2016-12

Consulting • Insurance • Healthcare

LifeStance Health is a provider of comprehensive mental health services, offering care through in-person and telehealth appointments for various mental health conditions such as anxiety, depression, ADHD, and more. With a large network of licensed clinicians, including psychiatrists, psychologists, and therapists, LifeStance Health tailors care plans to fit individual needs. The company accepts a wide range of insurance plans, making mental health care accessible to a broad audience. Services include therapy, psychiatric evaluations, medication management, and psychological testing across numerous states.

📋 Description

• Resolve incoming Revenue Cycle Management and Patient Billing inquiries • Handle interactions via inbound and outbound phone calls, email, voicemail, faxes, and patient portal • Communicate with offices and patients to ensure current information • Process payment requests from patients • Update insurance plan and other portal information accurately • Support leadership with daily, weekly, and monthly reporting • Answer patient account and center-related questions and concerns • Work with patients and providers to resolve account challenges and communicate troubleshooting next steps • Identify potential revenue cycle challenges and escalate them for departmental or leadership review • Review billing transactions for accuracy and help resolve payment-posting challenges

🎯 Requirements

• High school diploma or GED equivalent required • Bachelor’s degree preferred • 2+ years of experience in a call center environment • Healthcare revenue cycle experience strongly preferred • Prior experience working with Electronic Health Record systems (EHRs), call center, and phone systems • Strong computer proficiency with knowledge of Microsoft Office, Internet, and Email • Strong understanding of major health insurance carriers (in and out-of-network) • Knowledge of medical terminology • Professionalism when dealing with confidential and sensitive patient information • Ability to multitask and prioritize in a fast-paced environment • Ability to type fluently • Excellent interpersonal skills and professional manner, with empathy and compassion when interacting with patients • Legally authorized to be employed in the United States • Ability to sit, stand, bend, talk, hear, and walk • Ability to lift or move objects up to 25 pounds • Required vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus

🏖️ Benefits

• Medical, dental, and vision insurance • AD&D insurance • Short- and long-term disability insurance • Life insurance • 401(k) retirement savings with employer match • Paid parental leave • Paid time off • Holiday pay • Employee Assistance Program • Potential bonus