Senior MDM Steward

🔥 12 hours ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $109k - $130k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 20%

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LifeStance Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Private Equity Round on 2016-12

Consulting • Insurance • Healthcare

LifeStance Health is a provider of comprehensive mental health services, offering care through in-person and telehealth appointments for various mental health conditions such as anxiety, depression, ADHD, and more. With a large network of licensed clinicians, including psychiatrists, psychologists, and therapists, LifeStance Health tailors care plans to fit individual needs. The company accepts a wide range of insurance plans, making mental health care accessible to a broad audience. Services include therapy, psychiatric evaluations, medication management, and psychological testing across numerous states.

📋 Description

• Lead enterprise MDM stewardship operations, including work queue activities, complex identity resolution, duplicate remediation, merge/unmerge decisions, and record governance • Investigate patient identity overlays, duplicates, and cross-system conflicts; determine root causes and drive corrective actions • Own governance and integrity of provider master data, including NPI, taxonomy, licensure, credentialing, payer enrollment, practice location, employment status, and affiliations • Partner with Data Architecture to evaluate and tune Verato match thresholds, referential matching, survivorship, and attribute precedence rules • Establish business acceptance standards for mastered records, source-to-global ID crosswalks, identity resolution outcomes, and golden-record quality in Snowflake Silver • Identify data quality defects, validate business rules, and direct remediation with Data Engineering and DataOps • Define and refine data quality standards, metrics, thresholds, and issue-management processes • Lead trend analysis and root-cause investigations across registration, scheduling, onboarding, credentialing, HR, interfaces, and source applications • Maintain master data lineage, identifier crosswalks, business glossary terms, quality rules, stewardship procedures, issue records, and governance artifacts in Snowflake Horizon Catalog • Serve as primary stewardship leader for Patient and Provider domains within the Data Governance Steering Committee • Ensure stewardship operations comply with HIPAA minimum-necessary requirements, HITRUST controls, privacy, and security policies • Coordinate identity-related incidents and data quality escalations across business and technical teams • Direct remediation efforts with source-system owners and improve upstream governance and capture processes • Develop and present executive-level stewardship performance reporting and monthly scorecards • Liaise with MDM vendors and implementation partners on match-quality issues, configuration, platform capabilities, release planning, and implementation decisions • Lead business stewardship for MDM implementations and enhancements, including profiling, remediation, threshold calibration, testing, cutover, adoption, and stabilization

🎯 Requirements

• Bachelor's degree in Computer Information Systems, Management Information Systems, Computer Science, Data Analytics or a related field, or equivalent relevant experience • 7+ years of experience in healthcare data stewardship, health information management (HIM), patient identity, provider data management, or MDM operations, including direct responsibility for patient or provider master data quality • Hands-on experience with an enterprise EMPI or MDM platform, including steward queue management, duplicate remediation, merge/unmerge workflows, survivorship, and match-rule evaluation • Verato experience strongly preferred; Reltio, NextGate/Rhapsody, Profisee, IBM Initiate, or comparable experience acceptable • Working knowledge of healthcare patient and provider data structures and workflows • Experience with athenaOne strongly preferred; familiarity with Salesforce provider credentialing and Workday as provider data sources is a plus • Provider data expertise, including NPI/NPPES, taxonomy, state licensure, credentialing lifecycle, payer enrollment, locations, affiliations, and organizational relationships • Proficient SQL skills and ability to independently query Snowflake • Experience defining data quality rules, managing issue backlogs, performing root-cause analysis, and communicating trends and business impact to technical and non-technical stakeholders • Understanding of HIPAA privacy and security requirements as applied to identity data, access, auditability, and merge/unmerge operations • Ability to document standards, facilitate cross-functional decisions, train operational users, and communicate data quality findings to non-technical leaders • Demonstrated success leading complex, cross-functional Master Data Management (MDM) initiatives • Must be legally authorized to be employed in the United States • Experience with Snowflake Horizon Catalog or another enterprise data catalog/governance platform preferred • Experience reading data models, interpreting automated test results, and working within medallion or layered data architectures preferred • Experience in behavioral health, multi-site outpatient practice, or another complex healthcare delivery environment preferred • Familiarity with referential, probabilistic, and deterministic matching methods preferred • Experience supporting an EMPI or MDM implementation preferred • Experience producing stewardship scorecards and presenting data quality trends preferred • Ability to sit, stand, bend, talk, hear, walk, and lift or move objects up to 25 pounds

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • AD&D insurance • Short-term disability insurance • Long-term disability insurance • Life insurance • 401k retirement savings with employer match • Paid parental leave • Paid time off • Holiday pay • Employee Assistance Program • Reasonable accommodations for applicants and employees with disabilities