Specialty Services Engagement Manager

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🔥 0 minutes ago

🏄 California, Florida – Remote

🏄 California – Remote 🐊 Florida – Remote

💵 $100k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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LifeStance Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Private Equity Round on 2016-12

Consulting • Insurance • Healthcare

LifeStance Health is a provider of comprehensive mental health services, offering care through in-person and telehealth appointments for various mental health conditions such as anxiety, depression, ADHD, and more. With a large network of licensed clinicians, including psychiatrists, psychologists, and therapists, LifeStance Health tailors care plans to fit individual needs. The company accepts a wide range of insurance plans, making mental health care accessible to a broad audience. Services include therapy, psychiatric evaluations, medication management, and psychological testing across numerous states.

📋 Description

• Educate internal stakeholders and affiliated partners on services, specialties, and capabilities across the organization • Promote the use of clinical pathways and other best practices to guide appropriate, evidence-based referrals • Develop and distribute internal communications and/or partner with marketing to support resource development (e.g., referral guides, newsletters, updates) • Build and maintain strong relationships with referring providers and care teams across assigned regions or service lines • Serve as a key liaison to facilitate communication, resolve concerns, and enhance the referral experience • Analyze referral patterns and trends to identify insights, risks, and opportunities for optimization • Monitor network utilization and contribute to performance tracking across service lines • Collaborate with leadership and cross-functional partners to develop and implement targeted initiatives • Identify and reduce referral leakage by understanding root causes and scalable solutions • Act as a resource to resolve issues related to referrals, communication, or coordination among providers and departments

🎯 Requirements

• Strong understanding of referral processes, clinical workflows, and healthcare service delivery. • Excellent interpersonal, communication, and relationship management skills. • Analytical mindset with the ability to interpret data and develop actionable strategies. • Knowledge of CRM tools, EMRs, and referral management systems preferred. • A commitment to continuous learning and improvement based on current clinical best practices and standards of care. • Proven ability to improve business processes, methods, quality, and decision-making to achieve meaningful, measurable improvements. • Bachelor's degree in healthcare administration, business, marketing, or a related field. Master’s preferred. • Clinical Licensure & Experience in patient care delivery a strong plus. • 3–5 years of experience in healthcare provider relations, network engagement, or care coordination.

🏖️ Benefits

• medical • dental • vision • AD&D • short and long-term disability • life insurance • 401k retirement savings with employer match • paid parental leave • paid time off • holiday pay • Employee Assistance Program