Systems Engineer I, OS Management

🔥 0 minutes ago

🌾 Iowa, Nebraska, +3 more states – Remote

🌾 Iowa – Remote 🌾 Nebraska – Remote 🌲 North Carolina – Remote 🏰 Missouri – Remote 🤠 Texas – Remote

💵 $21 - $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

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LightEdge Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

☁️ SaaS

🏢 Enterprise

🔐 Security

💰 $5M Private Equity Round on 2004-04

SaaS • Enterprise • Security

LightEdge Solutions is a technology company specializing in highly secure cloud, colocation, connectivity, and managed services. With over 30 years of experience, LightEdge helps businesses optimize their IT infrastructure by offering advanced solutions like cloud storage, backup-as-a-service, and disaster recovery. The company is dedicated to providing secure and compliant platforms that protect data, support hybrid and multi-cloud journeys, and improve operational efficiencies for their clients. LightEdge's data centers and expert engineering support deliver 24/7 uptime and robust cybersecurity to ensure continuous business operations.

📋 Description

• Support work - • - First responder for the OS team, doing preliminary trouble shooting • - Ticket Queue Management • - Documenting steps taken and relevant histories • - Assisting in escalated incidents within the ticketing system, and providing resolution to issues and documenting solutions within ticketing system • - Participate in weekly on-call rotation with other team members. • - Other duties as required • Project/Administration work- • - Expand and improve of existing services • - Consult and advise on internal and customer environments • - Maintain, migrate, deploy, configure, troubleshoot advanced environment OS configurations

🎯 Requirements

• Work experience of 3-5 years with a proven skill set across various Microsoft server platforms/integrations. • Proven ability to communicate at multiple levels of a mid-size to enterprise-level organization. • Citrix administration experience (VDA, Storefront, Delivery Controllers). • Strong written and oral communication skills. • In-depth knowledge of Windows Server 2016/2019/2022/2025 platforms. • Basic knowledge of Active Directory (Design, Migration, Troubleshooting, Configurations). • Basic knowledge of SQL Server. • Experience supporting environments running on VMware ESXi , Azure, AWS. • Solid troubleshooting methodology. • Basic knowledge of DNS, Ports, Windows Firewall. • Experience leveraging RMM tools, HCL BigFix (or experience in SolarWinds N-able, ConnectWise Automate). • Advanced experience supporting/implementing complex Windows/Citrix environments is a plus. • Windows Server Certifications (MCITP, MCP). • Management of Windows instances/services on various platforms. • Netscaler experience. • Experience navigating monitoring tool platforms such as Solarwinds, ScienceLogic, Zabbix, etc.