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Production Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $55.2k - $73.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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Logo of Lighthouse

Lighthouse

501 - 1000 employees

Founded 1995

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $23M Debt Financing on 2016-08

Consulting • Healthcare • Logistics

Lighthouse is a company that specializes in eDiscovery and information governance, employing advanced AI technology to streamline legal processes and improve outcomes for legal teams. They offer a range of services including document review, forensic data collection, and strategic consulting, with a strong focus on reducing costs and optimizing data management strategies. Lighthouse partners with various industries, including financial services and healthcare, to help manage complex data environments effectively while ensuring compliance and minimizing risk.

📋 Description

• Process and convert files to image formats such as TIF, JPG, or PDF • Export documents and metadata for client review and production • Ensure quality of produced data and final output, effective use of production resources, and compliance with SLAs and deadlines • Complete queue-based and assigned work independently with minimal delay • Assess production scope, technical requirements, and timelines and recommend platforms and workflows • Produce documents and data according to company standards and client-specific technical specifications • Create and prepare load files and deliverables for Concordance, Summation, eCapture, Relativity, and other industry-standard review tools • Format data for legal review software using internal tools and SQL • Perform quality checks on client data and work product at multiple stages • Communicate status, progress, and issues to leadership and team members • Serve as primary point of contact for Client Services staff • Provide documented hand-off summaries during shift or job turnover • Support custom solutions and workflows for new or unusual data types and technical requests • Recommend and implement workflow, quality, documentation, and process improvements • Train junior team members on department processes and applications • Assist with troubleshooting requests and deliverable fixes • Recommend and lead process improvement projects across groups or locations • Perform other related duties as assigned

🎯 Requirements

• High School degree or equivalent experience • 5 to 8 years of eDiscovery or equivalent technical experience • Advanced use of technical tools and processes • Knowledge of SQL syntax and ability to edit basic code when editing scripts, or expertise in Relativity • Knowledge of iPro eCapture and litigation support applications such as Nuix, LAW, ReadySuite, and Relativity • Knowledge of scripting or coding languages such as PowerShell, C#, or JAVA is a plus • Ability to execute multiple projects simultaneously and adapt to changing requirements and priorities • Critical thinking and troubleshooting skills • Ability to convey complex ideas verbally and in writing to a non-technical audience • Ability to manage projects spanning multiple groups, offices, or organizations • Superior focus on quality control and accuracy • Strong Microsoft Office/MS365 skills • Ability to work independently with minimal direction and administrative support • Ability to work well with others • Ability to be on call periodically and work evenings and weekends when required

🏖️ Benefits

• Medical, dental, and vision insurance • 401k with company match • Company-paid Life & AD&D insurance • Company-paid short- and long-term disability • Telemedicine • Wellness plans • Flexible PTO program • Paid volunteer days • Voluntary accident, hospitalization, and critical illness insurance plans • Pet insurance • Annual bonus or incentive program

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