Business Policy Analyst

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🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧐 Analyst

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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IT Coalition

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2006

🔒 Cybersecurity

🏛️ Government

☁️ SaaS

Cybersecurity • Government • SaaS

ITC Federal is a mid-sized federal systems integrator that specializes in information technology solutions for government agencies. They focus on application development, DevSecOps, cloud infrastructure, cybersecurity, and compliance, leveraging innovative approaches to help clients achieve efficiency and value. ITC Federal emphasizes integrity and a commitment to delivering impactful solutions that drive mission success for their customers in both domestic and international arenas.

📋 Description

• Strategize with the Service Owner and program stakeholders to explore biometric business and technical requirements, opportunities, customer issues, and needs, and develop fiscal year roadmaps • Manage technical support operations for biometric systems, including troubleshooting, engineering-team coordination, issue prioritization, and resolution tracking • Provide management oversight of vendor operational support services, ensuring compliance with contracts, service-level agreements, and federal biometric standards • Serve as a subject-matter expert on biometric standards, EBTS, NIST, and FBI NGI changes • Conduct technical research, provide briefings, draft white papers, and advise on implementation impacts • Facilitate and/or lead customer liaison coordination meetings to improve customer and service issues and derive new requirements • Participate in criminal and civil services Task Forces and Working Groups • Develop white papers and present program strategic roadmaps to senior leadership • Analyze and evaluate policies for alignment with U.S. Codes, CFR, Executive Orders, Departmental policies, organizational goals, objectives, and legal requirements • Assist with drafting new policies and amendments • Perform in-depth policy reviews for alignment with NIST SP 800-63, ANSI/NIST standards, CJIS Security Policy, DOJ, and federal regulations • Establish working relationships with FBI CJIS leadership and technical teams to enhance services and information sharing • Define, document, and present strategic roadmaps for future biometric integrations such as facial recognition, palm, and iris • Ensure projects align with business goals • Manage, monitor, and deliver program requirements, SLAs, and deliverables • Align service management processes to ISO 27/20K controls • Perform project planning, monitoring, and control, including task resourcing and deliverable management • Manage vendor relationships to ensure contract compliance • Oversee projects through system releases, deliverables, and data calls • Review, triage, and analyze support tickets; identify trends and solutions • Coordinate and facilitate resolution of emergent operational support issues

🎯 Requirements

• 10+ years of experience in IT focused in ITSM, System Auditing and Policies • 5+ years of Program Management and Leadership experience • Significant understanding of project management fundamentals and ability to work within project constraints • Experience using automation/tools to collect and analyze system and program metrics • Demonstrated ability to use MS Office Suite including Word, PowerPoint, Excel, Project, and SharePoint • Experience with biometric standards, including Electronic Biometric Transmission Specification (EBTS), ANSI/NIST ITL biometric standards, and CJIS Security Policy (preferred) • Excellent analytical, problem solving, and presentation skills • Excellent customer relationship management skills • Prior Law Enforcement exposure or familiarity with federal/state law enforcement or DOJ IT program exposure (preferred) • Ability to coordinate and manage multiple tasks and priorities • Strong communication and interpersonal skills for effective stakeholder management • Proficiency in project management tools and software, including Microsoft Project (strongly preferred) • Experience utilizing and working in Dynamics • Ability to obtain a DOJ public trust clearance; selected individual must meet Government Public Trust security investigation eligibility requirements • Must be able to function in general office environment

🏖️ Benefits

• Health, Dental and Vision • 401(k) • Flexible Spending Account (FSA) • 11 Paid Federal Holidays • PTO • Education reimbursement • Outstanding compensation and benefits plan • Challenging and rewarding professional work environment