Lead Product Manager, Rider Experience

🔥 17 hours ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 CA$113k - CA$174k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Lime

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

📦 Logistics

💼 Consulting

✈️ Travel

💰 $418M Convertible Note on 2021-11

Logistics • Consulting • Travel

Lime is a transportation company that provides shared electric scooters and bikes in urban areas, making it easy for users to travel short distances. With a focus on safety, sustainability, and community, Lime aims to offer an eco-friendly alternative to traditional transportation methods. Users can easily locate and rent vehicles through the Lime app, promoting responsible riding and parking practices to enhance the urban mobility experience.

📋 Description

• Lead the development and optimization of Lime's mobile application to build an amazing rider experience • Drive continuous improvement of the rider journey, focusing on usability and satisfaction • Analyze user feedback, customer research, and market trends to inform product strategy and roadmaps • Collaborate with engineering, design, data, and marketing teams to implement new features • Manage the entire product lifecycle from conception to launch and post-launch analysis • Prioritize product backlog and development efforts to align with business goals • Establish and track key performance indicators to measure product success • Identify opportunities to use AI to create simpler, more personalized, and more effective rider experiences • Use AI tools in day-to-day product development for research, analysis, prototyping, and execution

🎯 Requirements

• Minimum 7+ years of experience in product management within a big tech or startup environment • Proven track record of managing and launching successful consumer-facing mobile app products • Experience in mobility, transportation, or marketplace products is a big plus • Strong analytical and problem-solving skills • Excellent communication and team collaboration abilities • Strong AI fluency and hands-on experience using modern AI tools • Bachelor's degree in Business, Engineering, Computer Science, or related field • Candidates must reside in Canada • Experience in mobile app development and UX/UI design preferred • Experience building AI-powered products, features, or workflows with tools like Claude preferred • MBA or advanced degree in a related field preferred • Prior experience in a fast-paced, scaling dynamic environment preferred • Previous Mobility or Transportation experience preferred

🏖️ Benefits

• Discretionary annual performance bonus opportunities • Equity, subject to applicable plan terms and eligibility requirements • Reasonable accommodations as needed • Remote work from Canada • Occasional travel to support business operations