Lead Product Manager, Rider Experience

🔥 8 hours ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $139k - $240k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Lime

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

📦 Logistics

💼 Consulting

✈️ Travel

💰 $418M Convertible Note on 2021-11

Logistics • Consulting • Travel

Lime is a transportation company that provides shared electric scooters and bikes in urban areas, making it easy for users to travel short distances. With a focus on safety, sustainability, and community, Lime aims to offer an eco-friendly alternative to traditional transportation methods. Users can easily locate and rent vehicles through the Lime app, promoting responsible riding and parking practices to enhance the urban mobility experience.

📋 Description

• Lead development and optimization of Lime's mobile application to improve rider experience • Drive continuous improvement of the rider journey, usability, and satisfaction • Analyze user feedback, customer research, and market trends to inform product strategy and roadmaps • Collaborate with engineering, design, data, and marketing teams to implement new features • Manage the product lifecycle from conception through launch and post-launch analysis • Prioritize the product backlog and development efforts according to business goals • Establish and track key performance indicators to measure product success • Identify opportunities to use AI for simpler, more personalized, and effective rider experiences • Use AI tools for research, analysis, prototyping, and execution • Occasionally travel to support business operations

🎯 Requirements

• Minimum 7+ years of experience in product management within a big tech or startup environment • Proven track record of managing and launching successful consumer-facing mobile app products • Experience in mobility, transportation, or marketplace products is a big plus • Strong analytical and problem-solving skills • Excellent communication and team collaboration abilities • Strong AI fluency and hands-on experience using modern AI tools • Bachelor's degree in Business, Engineering, Computer Science, or related field • Candidates must reside in the United States; the posting also welcomes applications from anywhere in the US or Canada • Preferred: experience in mobile app development and UX/UI design • Preferred: experience building AI-powered products, features, or workflows with tools like Claude • Preferred: MBA or advanced degree in a related field • Preferred: prior experience in a fast-paced, scaling environment • Previous mobility or transportation experience is a big plus

🏖️ Benefits

• Choice of medical, dental, and vision plans • Company-paid life and disability insurance • Company-funded mental health benefits • 401(k) plan with pre-tax and Roth options • Health Savings Account (HSA) with monthly company contribution • Paid parental leave for birthing and non-birthing parents • Fertility and family-forming benefits • Unlimited vacation • Paid leaves • 10 company holidays • Complimentary use of Lime vehicles in participating cities • Monthly phone allowance • Dedicated learning and development days • Access to One Medical, Wellhub, and Headspace • Discretionary annual performance bonus opportunities • Equity • Reasonable accommodations as needed • Occasional travel supported by Lime