Licensed Practical Nurse (LPN) – Inbound Care Management

Job not on LinkedIn

🔥 12 hours ago

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $20 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Limitlessli

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Limitlessli is a company that specializes in providing offsite staffing solutions for healthcare facilities. They offer customized staffing services for clinical and non-clinical roles, aiming to reduce operational costs and enhance efficiency. With a focus on remote staffing, Limitlessli supports healthcare operations by ensuring compliance with CMS, DOH, and other regulatory agencies through their Active Review Protocols (ARPs™). They provide MDS consulting services and cater to a wide array of healthcare settings including skilled nursing facilities, home healthcare, urgent care centers, and telehealth, among others. Their solutions are designed to increase ROI, offer scalable staffing options, and minimize stress for their clients.

📋 Description

• Answer inbound patient calls related to Chronic Care Management services • Assist patients with questions and concerns about ongoing care management • Review and follow established patient care plans • Support monthly care management activities and promote continuity of care • Identify patient needs, changes, or concerns and escalate issues according to established protocols • Communicate with patients and members of the care team • Accurately document patient calls, updates, follow-up needs, and other required information • Manage multiple inbound interactions while maintaining quality, accuracy, and professionalism • Meet KPIs for quality, productivity, attendance, and other performance measures • Protect patient confidentiality and comply with HIPAA requirements • Participate in virtual meetings and team communications using Google Workspace, Gmail, and Google Meet

🎯 Requirements

• Active LPN license with a Compact State License • Must be licensed to practice in applicable states within the organization's service footprint • New York and California licensure are required/accepted as applicable to the assigned patient population • Previous nursing, healthcare, care management, patient support, or call-center experience preferred • Excellent verbal and written communication skills • Strong active listening and customer service skills • Ability to handle multiple inbound calls in a fast-paced environment • Strong documentation and attention to detail • Basic computer proficiency and ability to navigate multiple applications • Must successfully complete a technology assessment, including typing and basic computer skills • Dedicated, private workspace with a door suitable for handling protected health information and maintaining HIPAA compliance • Reliable high-speed internet connection • Ability to connect directly to the home modem/router using a hard-wired Ethernet connection • Ability to share screen during work activities or support sessions • Compliance with HIPAA requirements • Availability Monday–Friday within 8:00 AM–9:00 PM EST operating hours

🏖️ Benefits

• Bilingual differential: Additional $1.00/hour, where applicable • Up to $400/month KPI-based incentive • Full-Time benefits • Company-provided desktop computer and two monitors • 30-foot Ethernet cable provided to facilitate the hard-wired connection • Remote work arrangement • Virtual meetings and team communications using Google Workspace, Gmail, and Google Meet