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Licensed Practical Nurse (LPN) – Outbound Care Management

Job not on LinkedIn

🕒 September 16

🏄 California, New York – Remote

infoinfo

💵 $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Limitlessli's careers page, not through a job board

First seen by Remote Rocketship September 16

Still open on Limitlessli's site. Checked 13 minutes ago.

Logo of Limitlessli

Limitlessli

51 - 200 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Limitlessli is a company that specializes in providing offsite staffing solutions for healthcare facilities. They offer customized staffing services for clinical and non-clinical roles, aiming to reduce operational costs and enhance efficiency. With a focus on remote staffing, Limitlessli supports healthcare operations by ensuring compliance with CMS, DOH, and other regulatory agencies through their Active Review Protocols (ARPs™). They provide MDS consulting services and cater to a wide array of healthcare settings including skilled nursing facilities, home healthcare, urgent care centers, and telehealth, among others. Their solutions are designed to increase ROI, offer scalable staffing options, and minimize stress for their clients.

📋 Description

• Make outbound calls to patients as part of ongoing Chronic Care Management services • Conduct monthly care management outreach and follow up according to established care plans • Identify patient needs, barriers, and changes in condition requiring additional attention or escalation • Communicate professionally and compassionately with patients in a call-center-style workflow • Follow established care plans and care management protocols • Accurately and timely document patient interactions, updates, and follow-up activities • Maintain consistent outbound call activity and meet productivity and quality expectations • Escalate clinical concerns according to established protocols • Protect patient confidentiality and comply with HIPAA requirements • Participate in virtual meetings and team communications using Google Workspace, Gmail, and Google Meet • Meet KPIs for quality, productivity, attendance, and other performance measures

🎯 Requirements

• Active LPN license with a Compact State License • Must be licensed to practice in applicable states within the organization's service footprint • New York and California licensure are required/accepted as applicable to the assigned patient population • Previous nursing, healthcare, care management, patient outreach, or call-center experience preferred • Strong verbal and written communication skills • Comfortable making a high volume of outbound calls • Strong organizational skills and attention to detail • Ability to follow care plans, workflows, and established protocols • Basic computer proficiency and ability to navigate multiple applications • Must successfully complete a technology assessment, including typing and basic computer skills • Dedicated, private workspace with a door suitable for handling protected health information and maintaining HIPAA compliance • Reliable high-speed internet connection • Ability to connect directly to the home modem/router using a hard-wired Ethernet connection • Ability to share screen during work activities or support sessions • Availability Monday–Friday within 8:00 AM–9:00 PM EST operating hours

🏖️ Benefits

• Additional $1.00/hour bilingual differential, where applicable • Up to $400/month KPI-based incentive • Full-Time benefits • Company-provided desktop computer and two monitors • 30-foot Ethernet cable provided to facilitate hard-wired connection

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