Long Term Disability Team Lead

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🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $55.7k - $100.2k / year

⏰ Full Time

🟠 Senior

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Lincoln Financial

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1905

💸 Finance

👥 HR Tech

Finance • HR Tech • Insurance

Lincoln Financial is an organization dedicated to protecting the privacy and security of its job applicants. It actively informs candidates about potential recruitment scams and outlines its robust hiring procedures, making clear that they do not request sensitive personal information during the application process. The company offers a diverse range of career opportunities across various fields including actuarial, finance, legal, and customer service, and is committed to maintaining equal employment opportunities.

📋 Description

• Manages a caseload of complex claims that cover a variety of eligibility types, policy provisions, and/or multiple diagnoses and claim factors. • Analyzes and processes claims by investigating and obtaining a wide range of complex information. • Applies claims policies & procedures and appropriately engages intervention of internal/external resources to ensure fair, ethical, and timely management of assigned claims. • Utilizes judgment and knowledge of claims management to make decisions based on information available at the time of decision. • Analyzes and interprets complex coverage contracts to determine if eligibility is met. • Effectively manages time and desk organization; coaches others on techniques and systems for organizing/prioritizing work and staying current on caseload. • Identifies and resolves gaps in financial calculations and offsets when applicable, shares technical knowledge and approach on financial calculations with team members. • Interprets calculations correctly involving complex contract provisions and works with applicable resources as needed to resolve issues. • Understands and reinforces to junior team members the importance of correct and accurate eligibility decisions and benefit calculations.

🎯 Requirements

• 4 Year/Bachelor's degree or 4 years of equivalent work experience in lieu of Bachelor's (Minimum Required) • 1 - 3+ years of Claims experience directly aligned to the specific responsibilities of this position (Required) • Ability to perform under stress in cases of emergency, critical or hazardous situations. • Ability to work with others in a team environment. • Demonstrated solid relationship management skills with internal clients (e.g. management, peers and colleagues). • Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.

🏖️ Benefits

• PTO/parental leave • Competitive 401K and employee benefits • Free financial counseling, health coaching and employee assistance program • Tuition assistance program • Work arrangements that work for you • Effective productivity/technology tools and training