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Premium & Billing Service Processor

🔥 2 minutes ago

🌾 Nebraska – Remote

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đź’µ $20 - $27 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

đź‘» Ghost score 0%

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Logo of Lincoln Financial

Lincoln Financial

10,000+ employees

Founded 1905

đź’Ľ Consulting

⚖️ Legal

đź’¸ Finance

Consulting • Legal • Finance

Lincoln Financial is an organization dedicated to protecting the privacy and security of its job applicants. It actively informs candidates about potential recruitment scams and outlines its robust hiring procedures, making clear that they do not request sensitive personal information during the application process. The company offers a diverse range of career opportunities across various fields including actuarial, finance, legal, and customer service, and is committed to maintaining equal employment opportunities.

đź“‹ Description

• Manage premium and billing applications, including configuration/setup of new accounts in applicable systems • Research discrepancies and conduct analysis to determine root cause • Ensure information is complete and in good order • Monitor premium and billing for proper completion, including balancing expenses • Troubleshoot premium and billing issues and resolve root causes • Manage basic reporting and complete terminations and reinstatements • Handle transfers of payments as needed • Provide customer service to internal and external stakeholders • Manage premium and billing cases according to established procedures and guidelines while meeting quality and production standards • Escalate complex issues and concerns to senior team members or management • Identify, recommend, and champion process improvements and organizational initiatives

🎯 Requirements

• High School or GED • 0 - 1+ Years of billing, premium, and/or reconciliation experience that directly aligns with the specific responsibilities for this position • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Ability to communicate effectively (verbal/written) • Accounts Receivable or Accounts Payable knowledge • Ability to work in a fast-paced environment with the ability to adapt as needed • Ability to articulate/alter provisions and comfort with contract language

🏖️ Benefits

• Leadership development and virtual training opportunities • PTO/parental leave • Competitive 401K and employee benefits • Free financial counseling, health coaching and employee assistance program • Tuition assistance program • Work arrangements that work for you • Effective productivity/technology tools and training • Eligibility for the discretionary Annual Incentive Program • Potential long-term incentives and sales incentives

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