Recovery Specialist

Job not on LinkedIn

🔥 0 minutes ago

🦌 Connecticut, Nebraska, +2 more states – Remote

infoinfo

💵 $25 - $31 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Logo of Lincoln Financial

Lincoln Financial

10,000+ employees

Founded 1905

💼 Consulting

⚖️ Legal

💸 Finance

Consulting • Legal • Finance

Lincoln Financial is an organization dedicated to protecting the privacy and security of its job applicants. It actively informs candidates about potential recruitment scams and outlines its robust hiring procedures, making clear that they do not request sensitive personal information during the application process. The company offers a diverse range of career opportunities across various fields including actuarial, finance, legal, and customer service, and is committed to maintaining equal employment opportunities.

📋 Description

• Manage the calculation and recovery of offsets, settlements, and overpayments of disability claims • Gather financial and relevant information from customers, claimants, claims case managers, and vendors • Validate benefits paid and calculate potential overpayments • Negotiate timely repayment arrangements and settlements • Identify claims with potential benefits based on other income sources and establish offsets in the system • Document, update, and maintain claims accurately in tracking systems with key dates and outcomes • Collaborate with vendors and claims case managers by email and telephone to resolve issues and improve customer efficiencies • Analyze and calculate complex financial payments, including VDI and variable tax • Interpret policy and contract provisions, calculation modes, benefit offset options, and work earnings • Provide quality service and achieve production goals for daily tasks • Support change management and departmental or enterprise initiatives • Explain calculations and collection processes to claimants and customers • Negotiate settlements and repayment plans within state and federal debt and collection guidelines • Deliver a customer-centric service approach and follow through on commitments

🎯 Requirements

• High School Diploma or GED • 0-1+ years of claims experience with an Associate’s Degree or above OR 2-3 years of claims experience that directly aligns with the specific responsibilities and no degree • Effective strong written, verbal communication skills and mathematical skills • Ability to maneuver through multiple systems/databases/platforms/software • Ability to be adaptable/flexible as business needs change • Ability to problem solve and make independent decisions while providing compassionate customer service • Research and data entry experience in a fast-paced environment • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Familiarity with medical terminology preferred • Financial acumen preferred • Disability contractual acumen preferred

🏖️ Benefits

• Several weeks of paid training, coaching and development • Clearly defined career tracks and job levels • Leadership development and virtual training opportunities • PTO/parental leave • Competitive 401K and employee benefits • Free financial counseling, health coaching and employee assistance program • Tuition assistance program • Work arrangements that work for you • Effective productivity/technology tools and training • Potential eligibility for the discretionary Annual Incentive Program • Potential long-term incentives and sales incentives • Standard benefits package

Apply Now

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