Pre Access Specialist

🔥 12 minutes ago

🐎 Kentucky – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of UofL Health

UofL Health

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

UofL Health is a fully integrated academic health system focused on delivering patient-centered care. It is a not-for-profit organization with nine hospitals, four medical centers, and over 250 physician practice locations, employing more than 1,200 providers in and around Louisville, Kentucky, including southern Indiana. Affiliated with the University of Louisville School of Medicine, UofL Health emphasizes advanced patient care and participates in clinical trials and research to enhance health outcomes. With a workforce of over 14,000 healthcare professionals, UofL Health aims to transform community health through innovation and compassion.

📋 Description

• Coordinate patient orders received from physician offices and internal ancillary departments • Distribute orders to the appropriate servicing department • Review 100% of scheduled procedure orders for physician signature, test/procedure, date, and diagnosis accuracy • Contact physician offices to clarify orders as needed • Index orders to patient accounts • Coordinate patient encounters using registration, clinical operating, eligibility verification, medical necessity, and scanning repository systems • Manage orders received by fax, physician EMR, or other sources and scan them into the electronic patient medical record • Answer and respond to external and internal phone calls • Check and respond to emails • Meet or exceed productivity and accuracy standards • Maintain knowledge of procedure preparation times, locations, physicians, and special instructions • Provide excellent customer service to internal and external customers • Transmit patient documents accurately and in a timely manner • Maintain an organized and efficient work area • Maintain professional conduct, confidentiality, HIPAA compliance, and organizational standards • Perform other duties as assigned

🎯 Requirements

• High School Diploma or equivalent required • PC literacy • Must be able to type 30 wpm with 95% accuracy • At least one year of patient access preferred • Demonstrated knowledge of medical terminology preferred • Ability to communicate effectively in verbal and written formats • Proficient in the use of EMR and Microsoft Office Suite • Able to utilize appropriate computer systems to perform ICD-10 code look up • Ability to understand instructions and underlying principles • Ability to reason and make sound judgments • Ability to work collaboratively and support team members • Must comply with HIPAA privacy and security requirements • Must maintain confidentiality and protect sensitive data • Must adhere to organizational and department-specific safety standards and guidelines

🏖️ Benefits

• Work from home / remote work arrangement • Full-time employment • Monday-Friday schedule, 7:30 a.m.-4:00 p.m. • First shift schedule

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