Account Manager

🕒 6 days ago

🏢🏡 Boston – Hybrid

💵 $95k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Logo of LinkSquares

LinkSquares

WebsiteLinkedIn

201 - 500 employees

☁️ SaaS

SaaS

LinkSquares is likely a provider of software solutions, possibly focused on managing contracts or other legal documents, as suggested by the mention of signing in and potential account management systems. The text suggests a typical SaaS platform where users can sign in or sign up, indicating services related to software and technology.

📋 Description

• Drive Retention & Expansion: Take ownership of your territory to drive renewal engagement and identify strategic upsell and cross-sell opportunities • Operational Excellence: Monitor account health triggers, product usage dashboards, and support cases to proactively reach out to customers with relevant content • Strategic Negotiations: Partner with CS, Marketing, and Legal teams to prepare for and execute complex contract negotiations and renewals • Forecasting & Reporting: Maintain an accurate pipeline and forecast with clear next steps; track all activities in Salesforce, Gong, Outreach, and Catalyst • Product Expertise: Become a specialist in LinkSquares’ offerings to effectively align our solutions with customer needs and growth goals

🎯 Requirements

• 3+ years of proven experience handling and negotiating renewals, upsells, and cross-sells in a high-performance SaaS environment • Ability to build strategic relationships at various levels, both internally and externally • Experience with Salesforce, Gong.io, Outreach, and Catalyst (or similar CRM/CS tools) • Must be highly organized, process-oriented, and capable of working to strict targets and deadlines.

🏖️ Benefits

• Medical, dental, and vision insurance • 401k retirement plan with a company match • Equity awards (including a new hire grant) • Flexible paid time off • Generous parental leave • Life and disability insurances • Other benefits

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💰 Grant on 2023-10

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🟡 Mid-level

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💰 Account Manager

🦅 H1B Visa Sponsor

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