Program Manager – Strategic Accounts

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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👻 Ghost score 11%

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linq

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

👥 HR Tech

⚡ Productivity

🎯 Recruiter

HR Tech • Productivity • Recruitment

linq is a personalized job matching platform that simplifies the job search process for users by leveraging advanced technology and algorithms to connect candidates with suitable job opportunities. By creating a detailed profile, candidates receive tailored job suggestions that align with their skills, experiences, and preferences. Additionally, linq offers tools for career development, access to training academies, and informative resources about companies and salaries to enhance users' job search experience and career growth.

📋 Description

• Lead program-level delivery for strategic accounts, including statewide and multi-district rollouts, from kickoff through go-live and stabilization • Build and manage program plans spanning concurrent projects, workstreams, and internal teams • Establish governance through status reporting, risk and escalation processes, and steering committee cadence • Identify and manage program-level risks and apply or refine the escalation framework • Partner with Sales and Account teams to scope strategic engagements and set realistic delivery expectations • Coordinate with Product and Engineering to resolve cross-project dependencies and blockers • Manage and mentor a small team of Project Owners/Implementation Consultants when applicable • Serve as the senior escalation point for strategic account risk • Improve delivery of large, multi-stakeholder programs through playbooks, templates, and lessons learned • Report to the VP, Professional Services

🎯 Requirements

• 8+ years of program or project management experience • Track record of leading large, multi-workstream engagements • Experience ideally in SaaS, EdTech, or public sector implementations • Experience managing statewide, enterprise, or multi-site rollouts • Ability to present risk, status, and trade-offs to senior internal and customer executives • Experience directly managing or mentoring project managers or implementation staff • Strong command of program governance, including RAID logs, steering committees, phase gates, and executive reporting • Comfortable operating with ambiguity • PMP, PgMP, or equivalent certification preferred, not required • Prior experience in K–12 education, state government, or public sector software implementations is a nice to have • Familiarity with Rocketlane, Smartsheet, or similar PM/PSA platforms is a nice to have • Experience standing up or improving a PMO-style governance function is a nice to have • Able to travel up to 25% based on active project needs

🏖️ Benefits

• 401(k) plan with a 4% employer match on total earnings • Company bonus or target sales commission • Flexible Open Paid Time Off Plan • Paid parental leave • Ten paid corporate holidays each year • 16 paid volunteer hours • Medical, dental, and vision coverage • Low deductible PPO with FSA option • HDHP with HSA and employer contributions • Dental coverage including braces for children • Employer-paid Short-Term Disability, Long-Term Disability, Basic Life, and AD&D insurance • Gym reimbursements • Travel assistance savings • Employee assistance savings • Pet insurance options • Referral bonus

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